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Internal Communications & Digital Marketing Analyst

Accenture

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Location
Belen, La Ribera, Costa Rica
Workplace
Hybrid
Type
Internship
Department
IT
Experience
2+ years
Source
Workday

Description

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com.


We are looking for an organized and proactive Internal Communications & Digital Marketing Analyst to support the coordination and execution of multi-channel marketing and communication initiatives.

In this role, you will collaborate with marketing strategists, creative teams, and other stakeholders to help deliver campaigns and communication programs from planning through execution. You will also support project coordination, content scheduling, performance tracking, reporting, and documentation.

This opportunity is ideal for someone who combines digital marketing knowledge with strong organizational and communication skills and enjoys working in a fast-paced, multicultural environment.


Key Responsibilities


  • Support the coordination and execution of internal communication and digital marketing initiatives.
  • Collaborate with marketing strategists, creative teams, and other stakeholders to ensure alignment across projects and campaigns.
  • Coordinate content schedules, project activities, deliverables, and key milestones.
  • Maintain project documentation and provide timely updates to relevant stakeholders.
  • Assist with the execution of loyalty, communication, and multi-channel marketing campaigns.
  • Track campaign performance and support the preparation of marketing reports.
  • Analyze marketing data and performance indicators to identify insights and improvement opportunities.
  • Support the development of content and channel strategies based on business objectives and audience needs.
  • Help coordinate meetings, follow-ups, and day-to-day project activities.
  • Stay informed about digital marketing trends, channels, and industry best practices.

Qualifications


  • At least 2 years of experience supporting multi-channel digital marketing campaigns, preferably within an advertising agency, marketing agency, or marketing production environment.
  • Experience coordinating projects with marketing strategy, content, and creative teams.
  • Understanding of digital marketing channels, content strategies, and key performance indicators.
  • Experience supporting the creation and execution of low to medium-complexity marketing plans or programs.
  • Basic knowledge of project management practices.
  • Experience preparing marketing reports and working with campaign performance data.
  • Proficiency in Microsoft Office and familiarity with project management or collaboration tools.
  • Experience working in an international or multicultural environment.
  • Advanced English communication skills, both written and spoken, at a B2+ or C1 level.

Skills and Competencies


  • Strong written and verbal communication skills.
  • Excellent organization, time management, and prioritization abilities.
  • High attention to detail and the ability to manage multiple activities simultaneously.
  • Ability to collaborate with different teams and stakeholders.
  • Proactive approach and ability to work independently.
  • Adaptability and ability to respond effectively in a dynamic environment.
  • Knowledge of content marketing, email marketing, marketing analytics, and communications management.
  • Foundational knowledge of stakeholder and vendor management.

Preferred Qualifications


  • University degree, technical degree, or advanced studies in Marketing, Digital Marketing, Advertising, Communications, Public Relations, Business Administration, Sales, Technology, or a related field.
  • Digital marketing certification or additional education in a related discipline.
  • Familiarity with Agile, Scrum, PMP, Six Sigma, ITIL, or similar project management methodologies is considered an advantage.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

 Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills

AgileScrumContent MarketingEmail MarketingProject ManagementPMPSix SigmaITIL

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