Internal Communications Specialist

As an Internal Communications Specialist, you’ll help employees stay informed, connected and engaged as the company grows. You’ll coordinate and deliver communications across our internal channels, support campaigns and events and contribute to employee experience and culture initiatives. 

You’ll contribute to sharing the stories that bring our people and culture to life. You’ll work with colleagues across the company to source employee stories and help shape them into clear, engaging content for our internal channels. 

This is a hands-on role for an organized, proactive communicator who enjoys bringing people together, turning ideas into action and improving how employees experience company communications and initiatives.

Key Responsibilities

• Coordinate and deliver internal communications campaigns, managing timelines, content requirements and logistics to ensure communications are timely, consistent and engaging.
• Support employee experience and culture initiatives, helping plan and deliver activities that strengthen connection, participation and a sense of belonging across the company.
• Source, develop and share employee stories that reflect the people, teams and work behind the company’s progress.
• Help plan and deliver internal events, including coordination of schedules, speakers, content, logistics and follow-up.
• Maintain and update content across internal communications channels, ensuring information is accurate, accessible and aligned with messaging guidelines.
• Build relationships with stakeholders across the company to gather information, identify stories and tailor communications to different audiences.
• Gather feedback and review engagement data for communications, events and initiatives; share insights and suggest practical improvements.
• Support the effective use and ongoing development of internal communications tools and channels.
• Identify ways to improve team workflows, employee engagement and the overall experience of internal communications
  
  Key Qualifications & Experience

• Bachelor’s degree in Communications, Marketing, Business Administration or a related field, or equivalent experience.
• 2–4 years of experience in internal communications, employee engagement, events or a related communications role, ideally in a corporate, fast-paced or international environment.
• Strong writing, editing and proofreading skills, with the ability to make information clear and engaging for different audiences.
• Experience coordinating communications, events or employee initiatives from planning through delivery.
• Interest in employee experience and company culture, with the ability to help turn ideas into well-organized, inclusive activities.
• Ability to spot and develop compelling stories by listening to colleagues and working with teams across the organization.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
• Familiarity with digital communications channels and tools such as Slack, email platforms, intranets or employee portals.
• Confidence building relationships and working collaboratively with stakeholders at different levels.
• A proactive, practical approach and the ability to adapt in a changing environment.
• Experience using analytics, feedback or other measures to improve communications and engagement is an advantage.
  
  Competencies & Behavioural Traits

• Organized and dependable: Keeps work on track, pays attention to detail and follows through on commitments.
• Proactive and practical: Takes initiative, anticipates what’s needed and helps move work from idea to delivery.
• A strong storyteller: Listens well and can shape people’s experiences into clear, thoughtful and engaging content.
• Collaborative: Builds positive relationships and works effectively with colleagues across teams and locations.
• Audience-focused: Considers what employees need to know and how to make communications accessible and useful.
• Adaptable and curious: Responds constructively to change and feedback, and looks for ways to keep learning.