- Location
- TH
- Type
- Full-time
- Department
- Finance
- Experience
- 3+ years
- Closing date
- Today
- Source
- Vincere
Description
Key Responsibilities:
- Manage IT application support and ensure high-quality service aligned with business needs and SLAs
- Partner with business teams to improve systems supporting automotive finance, leasing, and insurance processes
- Lead IT projects from planning to implementation, ensuring alignment with business and compliance requirements
- Drive process improvement following ITIL best practices to improve efficiency and user satisfaction
- Ensure application security, access control, and remediation processes meet governance standards
- Lead and develop support team while collaborating with regional and global stakeholders
Qualifications:
- Bachelor’s or Master’s degree in Information Technology or related field
- 3-5 years experience in IT Application Support, IT Service Management, IT Project Management or IT Business Applications
- Strong understanding of IT business processes in financial services or digital platforms
- Technical knowledge of Microsoft technologies, SQL, API, JSON, XML, HTTP, web services
- Experience with Postman, Swagger/Open API, SoapUI is an advantage
- Experience managing vendors, stakeholders, and IT projects
- Strong analytical, problem-solving, and communication skills
- Fluent in English (spoken and written)
Skills
SQLComplianceProject ManagementITIL