- Location
- Greenville, SC
- Workplace
- Remote, Hybrid, Onsite
- Type
- Contract
- Source
- PCRecruiter
Description
POSITION: Collections Specialist
LOCATION: Greenville, SC
DURATION: 12 Months - RTH
NUMBER OF OPENINGS: 1
Work schedule:8:00AM - 4:30PM Mon-Fri
Hybrid - M/F remote, T/W/Th in office
Required: SAP experience
Key Responsibilities:
- Manage a portfolio of accounts, assessing receivables and prioritizing work to meet objectives.
- Analyze accounts to identify trends, issues, and root causes, and develop solutions to improve outcomes.
- Plan and execute weekly customer outreach, documenting progress and providing status updates.
- Partner cross-functionally to resolve account issues and negotiate resolutions within scope of authority.
- Perform core AR tasks including reconciliations, credit holds/releases, statements, dunning, and bad debt recommendations.
- Handle customer inquiries, resolve disputes, and maintain accounts (short-pays, chargebacks, credit memos, payment issues).
- Excellent written and verbal communication skills, with the ability to interact professionally with internal stakeholders and customers.
- Ability to work both independently and collaboratively within a team setting.
Education & Experience
- 2 years of Accounts Receivable experience, including a foundational understanding of AR processes such as invoicing, aging, and cash application.
- 1+ year credit/collections experience preferred
- Bachelor’s degree in Accounting, Finance, Business, or a related field preferred (or equivalent combination of education and experience).
- Experience with SAP Accounts Receivable (AR) (must have)
- Basic to intermediate Microsoft Excel skills (data entry, simple formulas; pivot tables and data analysis a plus).
Skills
ExcelSAPAccounts Receivable
