Specialist - Pension Administration

About Aptia

Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.​

With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.​

Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.

And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. 

Job requirements

The Data Privacy Administrator will support the Data Privacy Lead in ensuring that our work complies with data protection legislation. The main responsibilities will be:
To support the Data Privacy Lead in their duties relating to data protection;
Monitor progress of Data Subject Access Requests, ensuring timelines are met; managing the end to end lifecycle of requests
Maintain records of all data subject access request issues and breaches, providing MI and further information as required;
Validate requests, collate, redact & prepare DSAR packs in line with Aptia’s internal procedures
Liaise with internal stakeholders to gather required information
Escalate complex or high risk cases
Other duties as required.

Job Summary

The Data Privacy Administrator will support the Data Privacy Lead in ensuring that our work complies with data protection legislation.  The main responsibilities will be:

• To support the Data Privacy Lead in their duties relating to data protection;
• Monitor progress of Data Subject Access Requests, ensuring timelines are met; managing the end to end lifecycle of requests
• Maintain records of all data subject access request issues and breaches, providing MI and further information as required;
• Validate requests, collate, redact & prepare DSAR packs in line with Aptia’s internal procedures
• Liaise with internal stakeholders to gather required information
• Escalate complex or high risk cases
• Other duties as required.

Experience and education requirements

Essential:

• Pensions Industry experience;
• Experience in a legal, audit or risk management role;
• Strong project management skills;
• Ability to work under pressure and to manage sensitive and confidential information;
• Strong IT skills;
• Excellent verbal and written communication skills, with strong attention to detail.

Desirable:

• Some data protection
• Proficiency with software for preparing reports and presentations.

Technical:

• Basic knowledge of technical data privacy and GDPR laws.

Behavioural:

• Communication;
• Drive & Resilience;
• Planning and Organising;
• Relationship Building;
• Leadership & Influence;
• Record keeping;
• Driving Change & Improvement
• Problem-Solving

 

How to apply

If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.