It Manager

The IT Manager is Efinity Mortgage's hands-on technology leader and primary internal IT resource. Based in the Austin Corporate Office, this position owns corporate technology operations, branch IT infrastructure, and responsive Tier 1 through Tier 3 support for more than 150 employees across over 20 branch locations. 

The manager will personally resolve day-to-day issues while also designing a stable, secure, standardized, and scalable technology environment. Responsibilities include Microsoft 365 admin, identity and access management, endpoint management, networks, firewalls, branch connectivity, servers and cloud services, cybersecurity, hardware and software standards, asset management, vendors, and technology projects. 

Efinity is seeking a long-term technology partner who has previously served as the sole or primary IT manager for a similarly sized multi-location organization. The successful candidate will be comfortable working independently, communicating with executives and nontechnical employees, documenting the environment, setting priorities, and using qualified vendors or managed-service partners when specialized expertise or additional capacity is required.