Director, Product Management, Slackforce Architecture

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Slack is looking for a Director of Product Management to lead our Slackforce Architecture team and own the foundational platform layer that powers every Slack and Salesforce integration.

This is an amazing opportunity for a technical product leader to drive product strategy and execution of a business-critical integration, powering shared data models, authentication, identity, integrated billing capabilities, and a reimagined, Slack-first CRM experience.

What You'll Own

• Slackforce Architecture Strategy - Set the technical product strategy for how Slack and Salesforce systems integrate, delivering near-term, incremental wins while keeping an eye building a scalable and sustainable platform

• Cross-Functional Leadership - Partner closely with engineering and product leads across Slack and Salesforce to align on Architecture features with the broader Slack and Salesforce strategies.

• Execution and Customer Impact - Own feature delivery through inception, build, and launch, all while tracking key customer feedback and metrics.

Your Impact and Product Areas:

• Automatic authentication and identity mapping for users - This is the connective tissue between Slack and Salesforce that allows organizations to automatically and securely authenticate their users' access to Slack and Salesforce by accounting for user types and token management. Whether customers leverage a unified SSO platform or disparate systems from merging teams, auto-auth and identity mapping ("Seamless Auth") can be configured to seamlessly authenticate users for data sharing between Slack and Salesforce.

• Automatic tenant provisioning - Customers can automatically provision a Salesforce instance from their Slack team or a Slack team from Salesforce, making it easy to experience a world-class integration regardless of where they start.

• Admin experience for Slackforce features - Give Salesforce and Slack Admins confidence in enabling and managing all Slackforce features through cohesive controls and visibility.

• Unified testing capabilities for Admins - Build trust in AI-first CRM capabilities through familiar, unified testing capabilities across Salesforce and Slack.

Required Skills:

• 7+ years of product management experience, including time in a platform, infrastructure, or architecture role

• Experience with enterprise data models, integration architecture, and/or identity systems

• Track record driving technical decisions across engineering teams without direct authority

• Clear communicator, able to dig into technical implementation and translate tradeoffs into business terms

• Ability to break down and deliver on complex platform capabilities at high velocity

• Strong collaboration with other product and cross-functional teams

• A related technical degree required.

Preferred Skills:

• Familiarity with the Salesforce platform (data model, metadata, Apex) and Slack's platform primitives

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.