Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Database Administration (DBA)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are looking for an experienced Senior Oracle Database Administrator to manage and support mission-critical Oracle database environments. The ideal candidate should possess strong expertise in Oracle database architecture, high availability, disaster recovery, performance optimization, database upgrades, and automation. The role requires hands-on experience in administering large-scale production environments while ensuring database security, availability, and optimal performance.

Roles & Responsibilities:
- Install, configure, administer, and maintain Oracle Database environments across Development, Test, UAT, and Production.
- Design and implement highly available Oracle database solutions using Oracle RAC and Oracle Data Guard.
- Perform database upgrades and migrations using DBUA, Auto Upgrade, and manual methods.
- Plan and execute database migrations across servers, storage, operating systems, and cloud platforms.
- Perform database cloning using RMAN, duplicate databases, and storage snapshot technologies.
- Configure and manage Oracle ASM and Clusterware environments.
- Administer Oracle RAC, troubleshoot cluster issues, and perform RAC maintenance.
- Configure, administer, and monitor Oracle Data Guard, including switchover and failover activities.
- Develop and test Disaster Recovery (DR) strategies and conduct DR drills.
- Manage RMAN backup strategies and perform complete, incomplete, Point-in-Time Recovery (PITR), and block media recovery.
- Diagnose and resolve database corruption, performance bottlenecks, and critical production issues.
- Perform database health checks and capacity planning.
- Monitor database performance and optimize SQL queries, execution plans, wait events, and system resources.
- Tune Oracle databases using AWR, ASH, ADDM, SQL Tuning Advisor, and Execution Plan analysis.
- Apply Oracle Release Updates (RU), Patch Set Updates (PSU), one-off patches, and perform Grid Infrastructure patching.
- Perform Oracle Database and Grid Infrastructure upgrades with minimal downtime.
- Implement database security, auditing, encryption (TDE), and user privilege management.
- Automate routine DBA tasks using Shell scripting, Python, or Ansible.
- Support Oracle Multitenant (CDB/PDB) administration.
- Collaborate with application teams during deployments, troubleshooting, and performance optimization.
- Create and maintain technical documentation, SOPs, and operational runbooks.
- Mentor junior DBAs and provide technical leadership for database initiatives.

Professional & Technical Skills:
- Proficiency in Oracle Database Administration (11g, 12c, 19c, 21c or later)
- Oracle RAC Administration
- Oracle ASM Administration
- Oracle Data Guard (Physical and Logical Standby)
- RMAN Backup & Recovery
- Point-in-Time Recovery (PITR)
- Block Media Recovery
- Database Cloning
- Database Upgrade and Migration
- Auto Upgrade and DBUA
- Oracle Grid Infrastructure Administration
- Oracle Enterprise Manager (OEM)
- Database Performance Tuning
- SQL Performance Tuning
- Execution Plan Analysis
- AWR, ASH, ADDM, Statspack
- Oracle Patching (OPatch, OPatchAuto)
- Oracle Multitenant (CDB/PDB)
- Linux/Unix Administration
- Shell Scripting (Bash/Korn)
- Python scripting (preferred)
- Storage concepts (SAN, NAS, ASM)
- Oracle Security (TDE, Auditing, Roles & Privileges)
-- Preferred Cloud Skill:
- Oracle Cloud Infrastructure (OCI) Database Administration
- OCI Base Database Service and Exadata Database Service
- Oracle Cloud Backup and Recovery
- Database migration to/from OCI
- Experience with AWS RDS for Oracle or Azure Oracle deployments
- Infrastructure as Code (Terraform) exposure is an added advantage
-- Cloud Skills (Preferred)
- Experience managing large production environments (24x7 support).
- Strong troubleshooting and root cause analysis skills.
- Experience with automation and DevOps practices.
- Knowledge of ITIL processes and change management.
- Excellent communication and stakeholder management skills.
-Ability to lead production incidents and mentor junior team members.

Preferred Certifications – Nice to have
- Oracle Certified Professional (OCP)
- Oracle Certified Master (OCM) (preferred)
- Oracle Cloud Infrastructure Certification

Additional Information:
- The candidate should have minimum 5-10 years of experience in Oracle Database Administration (DBA).
- This position is based at our Bengaluru office.
- A 15 years full-time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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