- Location
- Brisbane, Queensland
- Workplace
- Remote, Hybrid
- Type
- Full-time
- Department
- 100 Engineering
- Seniority
- Manager
- Experience
- 3+ years
- Source
- Greenhouse
Description
At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!
Step into a role where strategy meets execution. At Constant Contact, we are looking for an Engineering Manager to anchor our Australian software development team. This isn’t just about oversight; it’s about impact. As a senior technical leader, you’ll be a true player/coach—mentoring our engineers, applying cutting-edge Domain-Driven Design, and staying connected to the complex technical challenges that drive our business.
You’ll be the bridge between our global strategy and local execution, working cross-functionally with product, sales, and marketing to deliver at speed. If you are a high-energy leader who thrives when balancing system stability with innovation, this is your opportunity to shape the future of our regional engineering success.
**This is a hybrid position based out of our Brisbane, AUS office
What You’ll Do:
- Drive Agile principles and a high performing team
- Balance the demands of people management and technical delivery—successfully shifting between supporting team growth and complex technical troubleshooting as the business requires
- Ensure the platform and the business as a whole retains its compliance and certifications
- Oversee and manage improvements in system administration & network engineering, software / system architecture, and the virtualisation & database platforms
- Oversee functional and technical specifications as required for project work in conjunction with BA/Scrum Master
- Review and oversee the currency and maintenance of security systems (ISMS), code, policies & processes
- Manage the execution and reporting of periodic security, redundancy and DR test programs
- Review and oversee the upgrading and maintenance of the company’s tech stack, dev infrastructure and QA environments
- Apply initiative, integrity, domain knowledge, verbal agility, and diplomacy to achieve the business’ outcomes.
- Mentor and grow passionate individuals who work well in strong teams
- Provide high level strategic input across company as required
- High level/complex support investigations, fixes as required.
Who You Are:
- Minimum 3+ years’ experience leading development teams in a SaaS environment
- A proven self-starter with an exceptional understanding of software development tools & processes
- Experience working in an agile team environment and holding the team accountable to milestones and outcomes
- Strong written and verbal communication skills
- Strong troubleshooting skills and creative problem-solving ability
- Demonstrated ability to balance system stability, performance, and technical debt against fast-paced product roadmaps.
- Demonstrated experience applying Domain-Driven Design (DDD) principles to design modular, scalable SaaS architectures with clear boundary lines and low cross-team coupling
- Degree in Computer Science / Engineering (or related)
- Strong fundamental skills working with cloud computing (AWS), networking and physical hardware
- Good understanding of Information Security requirements and compliance (eg. ISO 27001 and SOC2) within a SaaS business.
- Comfortable working across international teams
Why You’ll Love Us:
- We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
- Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
- You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
- A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [email protected].
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). Click here for a full copy of our General Personnel Privacy Notice.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
