Administrative Representative - PDX - Full-time

Overview

Enterprise Mobility has an exciting opportunity for a full-time Administrative Representative at the Portland International Airport located at 9115 N.E. Airport Way, Portland OR 97220!We are a multi-billion dollar industry leader that is rapidly expanding and growing. At Enterprise, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business at one of the Nation's top airport locations.

 

The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.

 

This full time opportunity starts at $19/ hour, with additional monthly bonus opportunities.

 

We offer:

• Paid time off
• Paid holidays
• Employee discount
• Retirement savings plan including 401k plus employer match
• Health benefits for you and your family
• Training and development

Details on benefits available are available at https://careers.enterprise.com/rewards-and-benefits

Responsibilities

• Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
• Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned
• Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone and via email
• Assist with vehicle inventory, unaccounted unit research, and airport lost and found management
• Notify Management of any known customer problems 
• Notify Management of any known vehicle problems and any required vehicle maintenance
• Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing 
• Perform miscellaneous and backup job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old
• High school diploma or GED required; some college preferred
• Must have at least 6 months of prior customer service, retail, or administrative support experience
• Must have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years. 
• No drug or alcohol related convictions on driving record (DWI/DUI)  in past 3 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.