Business Administration Apprentice

Application Deadline: 18 August 2026

Department: Asset

Employment Type: Apprentice

Location: Middleton

Compensation: £15,016 - £23,857 / year

Description

Key Responsibilities

• To deliver a high standard of customer service and administrative support for the Apprenticeship team
• To ensure that the Apprenticeships Service is of a high quality and fully meets the needs of the customers
• To organise and plan apprenticeship inductions with the Recruitment & Compliance Officers to meet ESFA compliance in accordance with the funding rules#
• To develop and maintain a high degree of understanding of the Apprenticeship Standards and Assessment Organisations
• To ensure that apprenticeship sign-up paperwork is processed correctly and safely stored digitally
• To work alongside the administration team and support the Recruitment & Compliance Officers in developing and maintaining high levels of data accuracy, customer service and responsiveness through all aspects of Apprenticeship programme, including Functional Skills processes
• To support the Recruitment and Compliance Officers in their vacancy posting and recruitment of candidates
• To develop and maintain a high degree of understanding of the Apprentice funding methodology to contribute to constantly improving individual and team performance
• To develop and enhance skills and knowledge of the apprenticeship tracking and to maintain our learner management system (Maytas) and other associated software applications to deliver a consistently high level of data accuracy/validity (assessment organisations (AO), Digital Apprenticeship Service (DAS)
• To provide administrative support to the Data & Compliance Manager, Apprenticeship Managers and Director of Apprenticeships
• To ensure that College standards are worked to and maintained
• Ensure continuous development and improvement of personal professional knowledge
• Any other duties of a similar level of responsibility may be required..

Skills, Knowledge and Expertise

• Educated to a minimum of level three qualification
• Minimum of level two English and maths qualifications

• Level 2 IT Qualification
• Qualification in Customer Services
  
  

• Administration skills and experience
• Experienced in Microsoft Office, Access, Excel or similar
• Experience of being multi-skilled and working flexibly in order to respond to changing priorities.

• Knowledge and understanding of Apprenticeships
• Knowledge of college/provider systems and processes

• Advanced user of Microsoft applications
• Ability to use technology to generate information and improve efficiency