The Housekeeper is responsible for creating and maintaining a clean, safe and comfortable environment for both assisted and independent residents, families, and staff.

ACCOUNTABILITIES:

• Cleaning of each apartment includes light dusting and thorough cleaning of bathroom (sink, toilet, shower/tub and floor), empty garbage, clean kitchen sink, counter and sweep and wash floor. When washing floors make sure kitchen is done before bathroom with microfiber pad.
• Vacuum carpet including all corners.
• Clean outside of cupboards, drawers, fridge/door/handle, stove top, fan and oven door/handle. Clean mirror.
• Clean door handles/light switches & marks on walls in entire suite.
• Keep storage areas and carts clean & tidy. Restock when needed.
• Remove garbage/debris from floors, handrails or where found that is not in garbage cans. Empty waste baskets and transport other trash and waste to designated disposal areas daily.
• Clean common area laundry/washrooms before end of shift daily
• Clean windows & blinds on rotational cleaning time & record suite numbers on sheets provided.
• Thorough cleaning of vacant suites following cleaning check list.
• Read and sign communication book.
• Accommodate requested duty assignments from Support Services Supervisor regarding unexpected work-related situations that come up from time to time.
• Write in maintenance book requesting repair services.
• Make sure activity rooms are clean and tidy and prepare rooms for meetings, or social functions.
• Assist in taking down and cleaning.
• Inform Support Services Supervisor when supplies are getting low
• Follow schedules and rotations of cleaning where applicable. Fill in required check lists & return them to Support Services Supervisor when completed.
• If applicable in designated work area, clean bird cages/water plants
• Change linen on assigned day for Terrace residents only (refer to daily cleaning schedule.)
• Remove all garbage, dirty microfiber cloths and floor pads from cart at the end of each shift.
• Be able to clear up unexpected accidents that would be related to the housekeeping department and perform other duties as required.
• Wash, dry, fold or hang laundry as required.
• Return laundry to residents’ suites within 2 days.
• Environmental laundry to be washed & dried daily.
• Dietary laundry (tablecloths, napkins, aprons, & kitchen towels) to be washed & dried daily.
• Keep all laundry equipment clean & tidy. Dryers to be vacuumed daily.
• Perform other duties as required. Follow infection control procedures.

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EDUCATION AND EXPERIENCE QUALIFICATIONS:

Education, Qualifications and Certifications:

• High school graduate
• WHIMS certificate
• Current negative TB test
• Able to pass a Criminal Record Check.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Experience and Skilled Knowledge Requirements

• Five years’ experience in housekeeping service, preferably in the service industry.

Skills and Capabilities (examples provided below):

• Attention to details, problem solving and analytical skills.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Must be fluent in reading and writing in English.
• Strong verbal communication
• Organization and time management skills
• Good health; able to perform physical activities.
• A disposition for working with seniors.