Host

Description

Come join a team of thoughtful individuals who embody our core values of Hospitality, Teamwork, Excellence, Pride, and Positive Impact as we deliver memorable guest experiences starting from the very first greeting.

Position Summary  Hosts are responsible for maintaining high customer service standards while greeting and seating guests, taking requests, and managing dining room flow. You will control floor moves in OpenTable to ensure balanced server rotations, manage phone calls and reservations, support table turn times, and maintain sanitary food handling and guest-area presentation.

Key Responsibilities

• Offer an immediate, warm, and hospitable welcome to every guest arriving at the restaurant.
• Maintain, update, and manage the OpenTable reservation system and floorplan seamlessly throughout shift.
• Manage seating flow and server section rotations to ensure balanced service pacing.
• Articulately communicate guest needs, special requests, and dietary needs to floor managers and servers.
• Assist with phone inquiries, booking/confirming reservations, table bussing, and maintaining host station cleanliness.
• Warmly acknowledge departing guests to ensure a lasting positive impression.

Benefits & Perks

• Competitive Compensation: $16.90–$20.00 per hour + participation in daily tip pool (“WE MAKE GREAT TIPS!!” - Johnny)
• Dining Perks: FREE shift meals and employee discounts across all Selland Hospitality Group locations
• Reimbursements & Growth: $100 reimbursement plus Continued Education Reimbursements (WSET, Court of Masters, Pastry Certifications, etc.)
• Health & Wellness: Medical, Dental, and Vision benefits (available for Part-Time AND Full-Time employees), Paid Sick Leave, and Mental Health Resources
• Full-Time Benefits: Paid Time Off (PTO) and Holiday Pay
• Schedule & Work-Life Balance: Flexible scheduling with major holidays off (4th of July, Thanksgiving, Black Friday, Christmas, New Year's, Super Bowl, Easter Sunday)
• Team Culture: Clear pathways for promotion from within, professional team dynamics, and regular employee celebrations for promotions, birthdays, and work anniversaries

Requirements

• At least 1 year of Host experience in a full-service fine dining setting.
• Proven ability to operate and maintain the OpenTable floorplan in a high-volume environment.
• Active Responsible Beverage Serving (RBS) Card.
• Must be at least 18 years of age with reliable transportation.
• Articulate communication skills, a friendly and hospitable demeanor, and a team-first mindset.
• Ability to work various hours and days as business dictates.

About Selland Hospitality Group & Ella Dining Room and Bar For over 30 years, Selland Hospitality Group has set the Sacramento region's benchmark for farm-to-fork dining, quality, and hospitality across its acclaimed concepts, including the Michelin-starred Kitchen Restaurant.  Located in the heart of downtown Sacramento, Ella Dining Room and Bar is a Michelin-recognized fine dining establishment celebrated for culinary distinction, exceptional wine, and world-class service. 

As a Host at Ella Dining Room and Bar, you are the crucial first impression of our restaurant. You start the guest experience off and set the tone for their entire visit by offering warm, gracious, and exceptional hospitality from the moment they step through our doors.