Closing Specialist

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

The Closing Specialist is responsible for assembling, preparing, reviewing, and verifying loan closing documents while ensuring compliance with all applicable state, federal, and regulatory requirements. This role manages an active pipeline to ensure transactions are completed accurately, on time, and in accordance with established service level agreements.

Closing Preparation & Documentation

• Assemble, prepare, review, and verify documents required for loan closings.
• Prepare preliminary settlement statements for lenders.
• Create CD/ALTA settlement statements for closing packages.
• Make required revisions for final lender approval and transmit documents to external settlement agents.
• Prepare final document packages for settlement agents.

Coordination & Communication

• Act as a liaison between title companies, lenders, and borrowers.
• Deliver high-quality, accurate work while adhering to strict deadlines.
• Maintain effective communication with internal teams and external partners throughout the closing process.

Quality Control & Compliance

• Perform final review of title fees, taxes, premiums, endorsements, vesting, and all checklist items prior to closing.
• Ensure all closing documents meet regulatory, lender, and company requirements.
• Assist with post-closing CD/ALTA changes and approvals as needed.

Operational Support

• Demonstrate strong working knowledge of ResWare.
• Assist with on-call coverage as required.
• Assist with alternate shifts and weekend coverage when necessary.

Qualifications and Education Requirements

• High school diploma or equivalent required.
• 1–3 years of experience in a title, mortgage, or financial services environment preferred.
• Minimum of 1 year of title or mortgage loan closing experience required; title experience preferred.
• Excellent verbal and written communication skills.
• Strong decision-making and problem-solving abilities.
• Ability to work independently and complete assignments within established procedures and timelines.
• Proficiency in Microsoft Word, Outlook, and Excel.
• Bilingual skills preferred.

Skills, Abilities, and Knowledge

• Strong attention to detail and organizational skills.
• Ability to manage multiple files simultaneously in a fast-paced environment.
• High level of professionalism, integrity, and customer service orientation.
• Ability to meet deadlines while maintaining accuracy and quality standards.

Work Environment and Physical Requirements

• Working on-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Sedentary work in a stationary position at a cubicle for prolonged periods of time.
• Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
• Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.
• Light lifting: 20–25 lbs.
• Light carrying: 10–25 lbs.

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Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

• Adoption Assistance

• Tuition & Certification reimbursement

• Employee Mortgage Loan Program

• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)

• Matching Gifts Program - dollar-for-dollar up to $1,000

• Access to grants, nonprofit resources, and volunteer opportunities

• More than $6,000,000 donated since 2020

• 1 in 5 employees participates in at least one Employee Resource Group (ERG)
  

Equal Employment Opportunity 

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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