Transportation Specialist

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy

hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable,

sustainably sourced, and conveniently packaged branded beverages distributed across more

than 150,000 retail outlets.

 

We are currently seeking a Transportation Specialist - OS & D to support our transportation operations team.

 

Reporting Location: Remote

Rate: $24.62 / hour

Schedule: Monday – Friday, 8 am - 4 pm

 

Benefits of working for Primo Brands

Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)

Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)

Insurance:  Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment

Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits.

Responsibilities

Key responsibilities include but are not limited to the following:

• OS & D (Overage, Shortage, and Damages)
• Providing disposition for OS&D exceptions via email, phone, and MS teams
• Maintaining a tracker of OS&D shipments
• Filing and tracking carrier OS&D freight claims- working with outside vendors to obtain documents, pictures, and product costs
• Maintaining a list of destruction locations and procedures
• Maintaining, improving, and executing OS&D SOP
• Arrange reconsignment, returns, or replacement shipments as needed
• Requesting destruction POs and coordinating destruction with vendor and 3pl carrier
• Analyzing trends in OS&D and collaborating with Transportation, 3pl carriers, Warehouse, and customer service team members to reduce OS&D occurrences
• Partnering with Accounts receivable to reduce overage and shortage fines from customers
• Execute return shipments in TMS and SAP - carrier assignment, rating, exception management

Qualifications

Key qualifications include:

• High school diploma, GED, or equivalent experience
• Prefer 1-2 years of work experience in logistics/transportation operations.
• Excellent Customer Service Skills
• Proficient in Microsoft Office Suite
• SAP and TMS experience preferred
• Excellent problem solving, critical thinking, planning, and organizing skills
• Ability to communicate with internal and external team members

Candidates must possess strong English language skills to effectively communicate with

customers and provide exceptional service. Proficiency in English is essential for understanding

customer needs, resolving inquiries, and collaborating with team members.

 

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure

Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as

Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo

Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our

extensive direct-to-consumer offerings and industry-leading line-up of innovative water

dispensers create consumer connectivity through recurring water purchases across Water

Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates

are at the heart of what we do and deliver on our mission to provide healthy hydration to

consumers wherever, however and whenever they want it. We believe in fostering a respectful

culture, which values our associates who are deeply invested in quality hydration, our

communities, and the sustainability of our packaging and water sources for generations to

come.

 

Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to

create a welcoming and diverse environment. We do not discriminate based on race, religion,

color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual

orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes,

age, status as a protected veteran, status as an individual with a disability, or other applicable

legally protected characteristics. We also consider qualified applicants with criminal histories,

consistent with applicable federal, state, and local law.