Junior Customer Service Representative

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Junior Customer Service Representative employee located in Wola Rakowa, Poland.

Summary:

Reporting to the Customer Service Manager, the this role involves managing customer orders and claims

What a typical day looks like:

• Managing customer orders and claims
• Performing analyses and reporting activities related to orders and claims
• Communicating with other departments to collect data or information
• Ensuring the quality of services meets the level expected by the customer
• Contacting customers and representing the company
• Handling daily inquiries from customers

The experience we’re looking to add to our team:

• Excellent proficiency in English and Polish
• High personal culture, openness, ability to listen and work in a team, and good communication skills
• Intermediate knowledge of MS Excel and PowerPoint
• Experience in working with international clients will be an advantage
• Eligibility to work in Poland (EU)

What you’ll receive for the great work you provide:

• Interesting and challenging work in an experienced and well-coordinated team
• Substantive support during the adaptation process
• Participation in international projects and cooperation with high-class specialists
• Access to modern technologies
• Development opportunities through co-financing for studies or foreign language learning
• Sports cards and free access to the gym on the company's premises
• Private medical care
• Clear promotion criteria
• Employment contract

Please be aware that there are currently no direct public transport links to the site so possessing your own transport is required.

TK43

Job Category

Operations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).