Customer Service Representative – German Speaker - Competitive Salary

Job Title: Customer Service Representative – German Speaker

Location: Porto
Work Type: Remote
Start Dates: June

Job Description

We are looking for German-speaking Customer Service Representatives to join our remote team inPorto. This role is suitable for candidates with or without prior experience who are motivated to work in a dynamic customer support environment.

You will be responsible for assisting customers, handling inquiries, and ensuring a high level of customer satisfaction.

Key Responsibilities

• Provide customer support in German

• Handle customer inquiries via phone and digital channels

• Ensure accurate and professional communication

• Follow company procedures and quality standards

Requirements

• German language: Fluent (spoken and written)

• English level: B2

• Strong communication and problem-solving skills

• Customer-oriented mindset

• Ability to work rotational shifts

Work Schedule

• Rotative shifts: Monday to Sunday

• Working hours: Between 08:00 and 19:00

• 2 Days off
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