Customer Engagement Manager

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Job Description:

Job Description

Customer Engagement Manager -- High Consequence Mission (HCM) Sector

Location: Fort Bragg, NC

Target Market: DOD & Intelligence Community

Position Overview

Serves as the embedded Customer Engagement Manager for all customers on Fort Bragg in support of the National Geospatial Intelligence Agency (NGA). The Customer Engagement Manager will engage Fort Bragg customers and keep abreast of the latest developments from the NGA Program Office and facilitate any NGA personnel site visits to the customer they are embedded with. This position is wholly responsible for maintaining the customer relationships at their site.

Requirements

• Experience with mission requirements capture in at least two of the following: ISR, geospatial intelligence, data analysis and mission planning.
• 10+ years diversified experience in DoD programs
• Technical or Business degree preferred
• Demonstrated understanding of the customer network in one or more of the following: National Geospatial Intelligence Agency (NGA), US Army, Office of the Secretary of Defense (OSD), Special Operations Command (SOCOM), US Marine Corps, Defense Intelligence Agency (DIA)
• Must be willing and able to travel, as required, 10-20%.
• Keen understanding of the Customer and their Mission
• Excellent verbal and written communication, in order to articulate customer requirements effectively
• Active TS/SCI and willingness to obtain a CI Poly

Desired Candidate Traits

• Background in conducting training and/or writing programs of instruction (POIs) for software applications supporting military units or IC analysts
• Ability to translate mission requirements into technical requirements for action by engineering staff
• Basic understanding of software, data science, artificial intelligence and machine learning concepts
• Demonstrates ability to influence, inspire trust and establish & sustain credibility
• Previous experience working with units at Fort Bragg desired

Security Clearance Requirement:

An active Top Secret SCI security clearance is required for this position.​

This position is part of our Federal Solutions team.

The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.

Salary Range: $134,100.00 - $241,400.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

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