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Administrative Services Manager

Shc

·

Jun 22, 2026

Salary
$32 – $34
Location
Peoria, IL
Department
Administration
Seniority
Manager
Experience
18+ years
Education
High School
Source
CATS

Description

Minimum Qualifications
  • Minimum formal education to include bachelor’s degree.
  • Candidates without a degree may be considered with an associate’s degree and years of experience/personal characteristics.
  • Minimum of one year’s work experience in a related field.
  • Valid driver’s license and proof of insurance.
  • Basic computer skills including knowledge of medical records software, Microsoft Office software and ability to navigate internet search engines.

Administrative Duties:
  • Perform general secretarial and administrative duties as requested by the Executive Director in support of all departments within the facility.
  • Serve as secretary to various facility committees as directed and provide requested written and/or oral reports.
  • Represent the facility in dealings with governmental agencies and third-party payers.
  • Maintain and update business agreements, provider contracts, and related documents.
  • Ensure that adequate supplies and equipment are on hand and maintained in good order to meet day-to-day operational needs of residents and staff.
  • Monitor office procedures to ensure that supplies are used in an efficient manner to avoid waste.
  • Perform admission, reception, telephone and/or switchboard duties as necessary/directed.
  • Assist with facility technology equipment and software systems (IE: Point Click Care, Maintenance Care, ESI phone system, etc).
  • Make appointments, run errands, and/or deliver messages as requested.
  • Schedule and participate in departmental meetings and facility committees as assigned.
  • Serve as the in-house HIPPA and Compliance Officer.
  • Serve as Front Desk staff Supervisor.

Human Resource Duties:
  • Coordinate ID Badges for all employees.
  • Coordinate New Employee Orientation.
  • Obtain consent and acquire Criminal Background Checks for all employees.
  • Process personnel matters and maintain all such information and files in a confidential manner.
  • Maintain employee attendance, insurance, and other benefit records.
  • Assist in the establishment and maintenance of an adequate filing system, including records of current and discharged residents and employees.
  • Ensure that all employees verify their time sheets and make corrections as needed.
  • Prepare payroll information and submit it to the corporate office for processing.
  • Distribute payroll checks and maintain signature sheets.
  • Assist departmental supervisors in the scheduling of training and orientation programs to ensure that current material and programs are continuously provided.
  • Maintain in-service training records and track employee attendance and participation.
  • Keep track of staff birthdays/anniversaries and coordinate staff appreciation efforts.
  • Coordinate new employee training in CPI, CPR, and CEU’s as a liaison between the facility and Central HR.
  • Coordinate between facility employees and Central HR re: insurance, 401K, vacation/sick requests, bonuses, trainings, Direct Deposit, etc.
  • Solicit and oversee documentation and distribution of correspondence between facility and Work Comp/Unemployment.
  • Administer counseling and/or disciplinary actions fairly and in accordance with the facility’s policies and procedures with employees upon request of supervisor.
  • Track employee disciplinary actions.
  • Serve as contact person for scheduling new employees for physicals and/or fingerprints as indicated for Central HR.
  • Assist in scheduling agency staffing as needed and verify invoicing.

Significant Responsibilities
 
  • Requires ability to be objective and communicate in a positive way which enhances a team approach to care.
  • Requires the ability to be responsible for clerical duties and carry out tasks in a timely manner.
  • Be able to therapeutically engage with residents regardless of their manner of presentation.
  • Assist residents with problem solving and crisis management.
  • Maintain composure in stressful situations and effectively deal with family members, visitors, community providers and personnel from regulatory and accrediting organizations.
  • Be able to receive and carry out directives.
  • Have the ability to effectively direct and supervise personnel.
  • Possess excellent organizational and time management skills.
  • Possess the ability to make independent judgements when required as well as act as an integral member of the facility’s interdisciplinary teams.
  • Act as a role model in team spirit, conduct, and appearance, dependability, and fulfillment of facility objectives.
  • Maintain a personal schedule which can accommodate emergency situations and any other need for extended or altered hours.

 

Skills

CPRCompliance

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