Senior Communications Manager

PlayMetrics is a fast-growing B2B SaaS company revolutionizing the way youth sports organizations operate. Our industry-leading platform is trusted by thousands of clubs, leagues, and governing bodies to manage operations, communication, scheduling, and player development, all in one place.

The Role

The Senior Communications Manager is responsible for shaping and delivering PlayMetrics' communications to employees, media, and industry audiences. As PlayMetrics continues to grow, this role will help ensure company communications are clear, consistent, and coordinated across a wide range of audiences. This individual will lead communications for mergers and acquisitions (M&A), organizational changes, and other strategic company initiatives, translating business priorities into clear, consistent messaging that builds trust and strengthens understanding.

This is a highly visible role that combines strategic thinking with hands-on execution. The ideal candidate is an exceptional writer and communicator who is equally comfortable developing communications plans, working directly with leadership, and independently producing polished communications.

Success in this role requires sound judgment, strong organization, and follow-through. This person must be able to navigate ambiguity, bring structure to complex situations, and take ownership of work from planning through execution. They should be comfortable collaborating with leadership to develop communications, bringing thoughtful recommendations, well-developed plans, and clear points of view while incorporating feedback throughout the process.

Working closely with the VP of Brand & Communications and other leadership, the Senior Communications Manager will help ensure the company's most important communications are clear, thoughtful, and consistently executed. 

Note: This is a full-time position, and we are looking for a local candidate to work in the office at our Morrisville, NC headquarters, currently hybrid work-from-home three days per week, but subject to the Company’s needs and policies in the future.

What You’ll Do

Corporate Communications

Lead corporate communications strategy, planning, and execution across employees, media, and other key audiences, including:

• Communications for mergers and acquisitions (M&A), organizational changes, and other major company initiatives

• Strategic company announcements and executive messaging

• Corporate messaging and reputation management

• Communications planning that aligns messaging across employees, customers, media, and industry audiences

• Customer communications related to major company announcements and initiatives in partnership with Customer Marketing

• Communications risk assessment, messaging gaps, and points of audience confusion

Employee Communications

Lead PlayMetrics' employee communications strategy to keep employees informed, aligned, and connected to the company's direction, including:

• Leadership communications that reinforce company priorities and organizational direction

• Company-wide announcements and organizational updates

• Internal communications planning, channels, and cadence

• Town halls, all-hands meetings, and other company-wide communications

• Communications that help employees understand major company decisions, organizational changes, and business priorities

• Partnership with leadership to develop communications that are clear, timely, and meaningful to employees

Executive Communications

Manage executive communications for the CEO and senior leadership, including:

• Strategic communications supporting company priorities, major business initiatives, and organizational changes

• Executive communication materials, including talking points, speeches, presentations, and other written communications

• Communications for town halls, all-company meetings, leadership meetings, and other executive forums

• Executive messaging that provides clarity around complex business decisions and organizational priorities

• Close collaboration with the CEO and senior leadership to develop communications that are thoughtful, well-structured, and ready for refinement rather than substantial rewriting

Media Relations

Develop and execute PlayMetrics' media relations strategy, including:

• Press releases and company announcements

• Media outreach, relationship management, and story development

• Executive media opportunities, spokesperson preparation, and interview support

• Industry conversations, media coverage, and emerging opportunities, with recommendations to leadership

Social Media

Own PlayMetrics' organic social media presence, including:

• Social content planning, editorial calendar management, and publishing

• Organic social content that reflects PlayMetrics' brand voice and company priorities

• Coordination with Content, Growth, and Customer Marketing teams to amplify key company initiatives

• Social channels that remain active, professional, and consistent across platforms

What Success Looks Like

• Major communications initiatives are planned and executed from start to finish with minimal leadership involvement in development and coordination.

• Employees receive clear, timely communications that keep them informed and connected to the company's direction.

• Customer communications for significant company announcements are clear, timely, and thoughtfully executed.

• Executive communications are delivered in a state that requires minimal refinement.

• Messaging is consistent across employees, customers, media, and other external audiences.

• Leadership receives recommendations, options, and complete communications plans.

What You’ll Bring

• 7+ years of experience in communications, corporate communications, executive communications, public relations, or a related field

• Experience leading communications for mergers and acquisitions (M&A), organizational changes, or other major company initiatives

• Exceptional writing and editing skills, with the ability to communicate clearly across audiences and formats

• Experience supporting senior leaders through executive communications, presentations, and major company announcements

• Experience developing and executing employee, customer, and external communications

• Ability to translate complex business decisions into clear, actionable communications

• Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously

• Sound judgment, discretion, and the ability to operate effectively in high-visibility situations

• Demonstrated ability to take ownership, work independently, and follow through

Qualified Applicants:

• Will be at least 18 years of age

• Will have a minimum of bachelor's degree in Marketing or related field

• Can read, write, and fluently speak and understand English

• Strong verbal and written communication skills

• Are confident using technology and navigating technology applications

• Will be legally authorized to work in the US for any employer in the US 

• We cannot consider candidates who require sponsorship for a work-authorized visa

PlayMetrics will Provide:

• Competitive pay

• Comprehensive Benefits: 100% company-paid medical, dental, and vision for you and your dependents, 401(k) with employer match, and company-paid disability and life insurance.

• Paid Time Off

• Casual dress work environment

• Central office location in RTP

For more information about PlayMetrics, visit playmetrics.com