Associate

Department Profile:

Global Banking Services (GBS) resides within the Shared Services and Banking Operations Department. The team currently operates as a global unit with extensive communication between the various GBS Network Management teams, currently located in Glasgow, Hong Kong, Shanghai and Mumbai.

The Global Banking Services team is responsible for the opening and closure of custody and clearing bank accounts held at external agent banks, and own the creation and ongoing review of Regulatory documentation associated with bank account openings, including Client Money letters, Asset Segregation letters and Good Control Location Letters. This broad remit covers the full spectrum of Morgan Stanley entities across all markets. Such scope provides a dynamic, ever changing backdrop for an exciting role involving collaboration across multiple Business Units and Ops teams.

Primary Responsibilities:
This role is to perform the full front to back process of opening and closing external bank accounts within the Asia / EMEA and US regions. The role involves working closely with both internal and external (Agent Bank) teams to ensure prompt bank account opening and closing, adherence with market regulations and provide escalation in line with the agreed SLA's.
The primary responsibilities include:

> Responsible for executing the end-to-end account opening and closing process across all global markets.
> Collaborate with internal Morgan Stanley teams, including Legal, Global Network Management, Compliance, and various Business Units, to fulfil account opening requirements.
> Coordinate Morgan Stanley signatory requests for account opening and closing documentation.
> Maintain a thorough understanding of regulatory requirements related to account opening and closure, including (but not limited to) KYC Refresh, AML, CFTC, 15c3-3 and CASS.
> Ensure agent banks comply with agreed service level agreements (SLAs) for account opening and closure in each market.
> Partner with key stakeholders such as Compliance, ORRC Client Money, Listed Derivatives, Cash Management, Global Financial Crimes and Global Network Management teams.
> Escalate issues promptly and accurately to keep managers informed of progress.
> Lead project management efforts for high-priority account opening and closure requests based on key deliverables.
> Promote and sustain a LEAN culture within the team, continually seeking operational efficiencies.
> Act as a subject matter expert, developing current and comprehensive knowledge of global markets, account opening requirements, and pre-investment information.
> Conduct annual reviews and updates of desktop and supervisory procedures.
> Prepare and distribute daily, weekly, and monthly reporting and metrics.
> Reconcile bank accounts opened for internal legal entities to align with external agent bank records.
> Prior experience in KYC onboarding or bank account opening, closing, and maintenance roles is highly desirable.
> Proficiency in Microsoft Power tools, Power BI, Alteryx, and UI Path is considered an advantage. Skills Required (essential):
> Demonstrates excellent interpersonal abilities, actively builds professional networks, fosters consensus, and forms alliances throughout the organisation.
> Possesses strong verbal and written communication skills.
> Displays a keen awareness of risk, able to respond promptly to issues and ensure their resolution.
> Acts as a catalyst for change, consistently questioning established practices.
> Thrives in a dynamic, fast-paced setting, working effectively both independently and within a team.
> Delivers results under tight deadlines, maintaining a strong focus on achieving objectives.
> Takes ownership and accountability for the quality of work produced.
> Demonstrates a meticulous approach, with a strong emphasis on accuracy and attention to detail.
> Highly motivated and proactive, adept at handling multiple tasks and prioritising effectively.
> Exhibits entrepreneurial flair and adaptability, particularly when engaging with evolving environments and diverse stakeholders.
> Keen to contribute within a culture that values teamwork, dedication, and high standards.
> Motivated to pursue a long-term career in the financial services industry.
> A graduate with a minimum of 2-3 years of relevant professional experience.
> Solid understanding of operational processes.

GBS is a relatively small team covering a broad internal client base and product set, so flexibility and an ability to work collaboratively across geographic locations are essential qualities.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.  Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.