- Location
- United States, United States of America
- Type
- Full-time
- Seniority
- Manager
- Experience
- 3+ years
- Education
- Bachelor
- Source
- Workday
Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Function as primary client liaison and lead for assigned pharmaceutical meetings for global client. Work closely with client contact to understand and meet program objectives/outcomes. Must also be able to travel up to 40%.
What You'll Do
- Manage end-to-end event and meeting programs from contract turnover through final invoicing, ensuring all deliverables are completed on time and within scope.
- Develop and maintain comprehensive project timelines, workflows, and program schedules to ensure seamless execution of meetings, congresses, and events.
- Coordinate with clients, suppliers, hotels, DMCs, airlines, and third-party vendors to secure services, negotiate contracts, and manage program logistics.
- Lead ongoing communication with clients and interested parties, conducting regular status meetings and ensuring alignment with program objectives and expectations.
- Oversee program budgets, financial forecasts, expense tracking, and billing reconciliation to ensure financial accuracy and compliance.
- Create and manage detailed event itineraries, agendas, and operational plans, ensuring all program requirements are effectively completed.
- Partner with cross-functional teams, including creative, technology, registration, and air travel teams, to deliver exceptional client experiences.
- Monitor contractual obligations, attrition deadlines, cancellation policies, and supplier performance to mitigate risk and ensure service delivery.
- Conduct post-event evaluations and client debriefs, analyzing outcomes and finding opportunities for process improvements and future program enhancements.
- Build and maintain strong relationships with clients, suppliers, and internal partners while serving as a trusted advisor and lead point of contact for assigned programs.
What We're Looking For
- REQUIRED: 5-7 years meeting planning experience with at least 3 years supporting Pharma business.
- Pharmaceutical Congress experience a plus.
- 4-year degree preferred. CMP designation preferred.
- Ability to communicate effectively and professionally with all levels of management and clients.
- Ability to work accurately and timely – to meet deadlines.
- Ability to be flexible and handle change well.
- Shown skills for technology and/or software solutions and analytical skills required.
- Microsoft Word and Excel experience – Advanced level
- Experience with meeting industry technology preferred (CVENT)
- Ability to travel by airplane, boat, rail and/or car with travel up to 40%.
Location
United States
The US national base salary range for this position is from
$55 300,00 - $102 700,00The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
