- Location
- United States (Remote)
- Workplace
- Remote
- Type
- Full-time
- Department
- Operations
- Experience
- 2+ years
- Source
- Lever
Description
We’re here to make real estate transactions simpler by providing a seamless digital lead-to-close experience for agents, brokers, and their clients. As the industry continues to evolve, we remain committed to supporting real estate professionals while building a diverse and inclusive workplace that celebrates individuality.
As a Customer Support Representative, you will provide technical support and troubleshooting for brokerage customers using the Back Office product, primarily through email, with phone and chat as secondary channels. You will answer questions about product functionality, use accounting knowledge when needed, resolve or escalate issues, and deliver an exceptional customer experience.
Skills
JiraSalesforce
