Your Responsibilities

Your profile

Minimum Qualifications:

• Proven experience in front-line customer service or similar roles.
• Excellent attention to detail and strong organizational and time management skills.
• Proficiency in business correspondence and professional communication with customers.
• Strong working knowledge of the MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Fluency in English (written and spoken).
• Minimum A2 level in German (written and spoken).
• Exceptional interpersonal skills with a customer-service-oriented mindset.
• Demonstrated ability to handle sensitive information with discretion and maintain confidentiality.
• Empathetic, open-minded, and highly communicative, with a strong social presence.

 
Preferred Qualifications:

• Prior experience in student services or administrative roles within an educational institution is preferred.
• Proven track record in student services, customer support, administration, higher education management, or continuing education.
• Ability to think critically and develop new approaches and innovative solutions.
• Creative thinker with the ability to problem-solve and contribute new ideas.
• Strong team player with a proactive attitude and the ability to take initiative.
• Flexible and adaptable, comfortable with shifting priorities and diverse responsibilities.

Why us?

BSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.