- Salary
- $75k – $165k/yr
- Location
- Houston, Texas
- Type
- Full-time
- Department
- Retail
- Education
- High School
- Source
- BetterTeam
Description
Why Join CARSTAR Elite Collision?
At CARSTAR Elite Collision, we believe in setting ourselves apart from the competition by fostering a unique company culture and providing exceptional service to our customers. We're a growing and successful collision repair shop looking for passionate and dedicated professionals to join our team. If you're seeking a rewarding career in a fast-paced, collaborative environment, we want to hear from you!
Job Summary:
As a Collision Estimator, you'll play a crucial role in our commitment to excellence by assessing vehicle damage, preparing accurate repair estimates, and ensuring a seamless repair process. The ideal candidate will have a deep understanding of the collision repair process, outstanding customer service skills, and a desire to make a positive impact on our clients' lives.
Key Responsibilities:
- Inspect and assess vehicle damage to determine necessary repairs.
- Prepare detailed and accurate repair estimates using CCC software; familiarity with Mitchell is a plus to use from some insurance carriers.
- Build and maintain strong relationships with customers, insurance companies, and team members through effective communication regarding repair estimates, timelines, and additional information.
- Coordinate with the repair team to order and receive required parts in a timely manner.
- Keep customers informed on the status of their repairs, addressing any questions or concerns with empathy and professionalism.
- Maintain thorough and accurate estimates, repairs, and customer interactions.
- Stay ahead of the curve by keeping up-to-date on industry best practices, tools, and technologies.
Qualifications:
- High school diploma or equivalent; post-secondary education in a related field is a plus.
- Proven experience as a Collision Estimator.
- In-depth knowledge of collision repair processes, parts, and materials.
- Proficiency in CCC software; familiarity with Mitchell is a plus.
- Exceptional customer service and communication skills.
- Detail-oriented with strong organizational skills.
- Valid driver's license and clean driving record.
What Sets Us Apart:
- Competitive commission-based salary structure.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Paid vacation and paid time off.
- Opportunities for professional growth and development.
- A close-knit, supportive, and collaborative work environment.
- The chance to make a real difference in a growing and successful company.
Skills
Customer Service