- Location
- Bethesda, Maryland, United States · published
- Type
- Full-time
- Department
- Engineering
- Source
- Workable
Description
The ServiceNow Architect will lead the design and implementation of ServiceNow solutions to optimize IT service management across the organization. This role involves collaborating with stakeholders to align ServiceNow capabilities with business processes.
• Design and develop ServiceNow applications, modules, and workflows to meet business requirements.
• Oversee system integration efforts with other platforms and tools within the organization.
• Customize and configure ServiceNow to enhance usability and optimize performance.
• Conduct assessments of existing ServiceNow implementations and recommend best practices and improvements.
• Provide technical leadership and mentoring to development teams on ServiceNow capabilities and architecture.
• Collaborate with project managers and business analysts to define project scope, deliverables, and timelines.
• Stay current with ServiceNow updates and new features, identifying opportunities for leveraging advancements.
• Ensure compliance with security standards and data integrity across ServiceNow applications.