Community Engagement & Volunteer Specialist

JCEO is a private, not-for-profit Community Action Agency that has been serving Clinton and Franklin Counties in New York State since 1966. Through a comprehensive list of services, JCEO offers a helping hand to the working poor, the elderly, the sick, and the disadvantaged. Our legacy is defined by our staff and volunteers' unwavering dedication to enhancing the lives of our neighbors, creating an environment where those in need actively engage in their pursuit for self-sufficiency.
 

The Community Engagement and Volunteer Specialist is responsible for coordinating and overseeing all aspects of the Agency’s volunteer program, including recruitment, screening, onboarding, training, supervision, and recognition. The individual will collaborate with the Agency’s leadership to support community outreach, events, and educational opportunities for clients.

Full-Time, Non-Exempt
Location: On-Site at 54 Margaret Street Plattsburgh, NY 12901
Reports to: Chief Development Officer
Hourly Rate of Pay: $23.06

BENEFITS

• Medical
• Dental
• Vision
• Generous Paid Time Off
• Qualifying Employer for Public Service Loan Forgiveness
• Tuition Assistance
• Employee Assistance Program
• Employer Paid Life Insurance
• 401K Retirement Plan
• North Country Chamber of Commerce Discounts

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Recruit volunteers to support Agency programs, services, and community initiatives.
• Maintain accurate records of volunteer participation and hours using the Agency’s online volunteer management system.
• Conduct presentations and outreach activities with school, civic organizations, and community groups to promote volunteer opportunities.
• Screen prospective volunteers, including reviewing applications, conducting reference checks, and maintaining appropriate documentation.
• Coordinate and facilitate the onboarding, orientation, and training of new volunteers.
• Collaborate with Program Directors to coordinate volunteer participation in Agency events, donation drives, and other activities.
• Provide ongoing supervision, guidance, and oversight of volunteers in collaboration with Program Directors.
• Work with the Chief Development Officer to develop promotional materials, including flyers, advertisements, and other resources.
• Develop, maintain, and update the Agency’s volunteer handbook.
• Coordinate and facilitate poverty simulation to promote awareness and understanding of the challenges associated with poverty.
• Develop, coordinate, and facilitate educational sessions for clients on topics such as financial literacy, resume writing, interview preparation, culinary skills, nutrition, and individual rights.
• Plan and coordinate volunteer appreciation events, recognition milestones, ongoing training opportunities, and other volunteer acknowledgment activities.
• Organize and coordinate the Agency’s annual Community Action Day.
• Conduct periodic volunteer performance reviews and provide feedback to support continued development and engagement.
• Travel within the Agency’s’ service areas.
• Attend and participate in all required trainings and program meetings.
• Perform all other related duties as assigned.
• Comply with all health and safety regulations.
• Perform all duties in a manner consistent with the mission and goals of the Joint Council for Economic Opportunity, Inc.

SUPERVISORY RESPONSIBILITIES
The Community Engagement and Volunteer Specialist is responsible for the supervision of volunteers. This position carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Associates in Business Management with six months of related experience and/or training preferred.

OTHER SKILLS AND ABILITIES
Ability to develop productive relationships with people. Ability to establish and maintain effective interpersonal and intergroup relations. Ability to be resourceful, creative, tactful, and courteous. Ability to use initiative and good judgement.

CERTIFICATES, LICENSES, REGISTRATIONS
Travel is an essential function of this position. The employee must possess and maintain a valid New York State driver’s license and an acceptable driving record. As a condition of employment, employees in positions requiring driving will be enrolled in the New York State Department of Motor Vehicles License Event Notification Service (LENS) program. The Agency will receive automatic notifications of license status changes, suspensions, revocations, expirations, and traffic violations.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT
The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
JCEO is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at 518-561-6310 or via email at [email protected].