Resort Manager

Property Description

Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike.

Overview

Calling all visionary and dynamic leaders! We're seeking a passionate and experienced Hotel Manager to join our exceptional team! If you have a proven track record of delivering outstanding guest experiences, driving revenue growth, and leading high-performing teams, this is the perfect opportunity for you!

 

As the Resort Manager with a background in F&B and Rooms, you'll be at the helm of our property, inspiring and motivating our dedicated staff to exceed guest expectations. With your energy and enthusiasm, you'll ensure seamless operations, maintain exceptional service standards, and foster a culture of excellence. The Resort Manager creates an atmosphere of exceptionally warm and gracious service for resort guests and an enjoyable work environment. Responsible for leading the resort operations team. As a member of the Steering Committee, works with other executives and resort partners to successfully drive resort initiatives. The purpose of this position is to provide inspiring and strategic leadership while directing the activities of the resort operations in support of the mission, vision, core values, standards, and goals established by the company.

 

 Join our prestigious establishment and take your hospitality career to new heights. We offer competitive compensation, a supportive work environment, and endless opportunities for professional growth.

 

Apply now and be part of our success story as we continue to create unforgettable moments for our guests.

Responsibilities

Areas of Responsibility:

Primary areas of responsibility include, but are not limited to the following:

 

• Ensure profitable operation of the resort, food & beverage outlets, banquets, spa, golf, recreation, and retail shops in conjunction with established metrics and goals.
• Optimize business performance of each area of responsibility (top line and bottom line).
• Liaison for outside owners and investors (in conjunction with the Managing Director) relative to day-to-day operations of the resort.
• Ensure integrity of company (and relevant third party) brand standards and business objectives consistent with operating contracts, policies, and practices.
• Ensure that all operations activities are carried out in compliance with local, state, and federal regulations and laws governing relevant business operations.
• Strategize with Steering Team to push for completion of resort goals and execution of business and marketing plans.
• Be a disrupter and push team to think beyond daily tasks.
• Think and execute against the mindset of P.P.P. (People, Profit, Product) 

Financial Management

• Create yearly budgets and goals, marketing plans, and capital plans in conjunction with Steering Team Members.
• Ensure financial goals are met and expenses are kept within budgetary limits.
• Develop and maintain procedures for accurate inventory control and monitoring.
• Develop, implement, and manage energy conservation programs for the property to minimize expenses.
• Oversee the development of staff schedules, monitoring and adjusting staffing levels to meet guest and budgetary expectations.
• Maintain acceptable level of required supplies, following established PO standards.
• Submit reports, inventories, purchasing records, and payroll in an accurate and timely manner. 

Knowledge/Learning Expectations

• Be intimately familiar with the entire property, all its amenities, and its history.
• Be extremely well-versed with the standard operating procedures for all areas of oversight, having a complete working knowledge of the duties performed by all subordinate positions.
• Complete certifications (where they exist) for any subordinate position within the scope of oversight.
• Have a detailed knowledge of safety and security practices and emergency/accident procedures.
• Have a detailed knowledge of resort and human resources policies and practices culture.
• Participate in ongoing Leadership training.

Working Expectations

• Communicate and uphold departmental visions that are aligned with the Resort Mission, Vision, and Values.
• Create an atmosphere of ongoing training and development, with continuous coaching.
• Address violations of policy or service issues, swiftly and in accordance with resort corrective action standards; provide additional training, corrective action, commendation, and/or promotion as necessary.
• Maintain a working environment where all colleagues feel comfortable addressing their concerns; foster a respect for and follow the appropriate chain of command in addressing issues.
• Attend leadership team meetings and other meetings as required.
• Participate in resort team building activities, industry events, and community events as required. 

Qualifications

• Bachelor's degree or management experience in a full service hotel in operations
• Time management and negotiation skills
• Ability to manage and lead each department independently
• Ability to communicate effectively with the public and other Team Members
• College level reasoning, math, and language skills
• Read, write and speak English fluently
• Computer skills, including the use of Microsoft Word, Excel, Outlook, and One Note required. Profit Sword, Craftable, Visual One Agilysys, ICIMS and Workday an asset.
• Advanced level of written, verbal, and interpersonal communication skills.
• Ability to read, analyze, interpret, and execute complex documents.
• Must be able to work a flexible schedule including weekends and holidays.
• Ensures safety for colleagues and guests.
• Regular and predictable attendance.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.