- Location
- Paris, 75
- Department
- Sales
- Seniority
- Senior
- Experience
- 3+ years
Description
About Lucid
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.
Role Summary
We are seeking a highly organized, customer-focused, and operationally minded Financial Services & Administration Senior Specialist to support Lucid France. The role serves as the local owner of Financial Services operations within France, ensuring alignment between customer experience, regulatory compliance, lender partner requirements, and commercial objectives. In addition, the role provides local governance, reporting, supplier administration, entity governance, and operational support activities required to support the efficient operation of the French market.
As part of Lucid's National Sales Company (NSC) model, the position acts as the primary interface between Lucid France, Lucid Financial Services Europe, financial services providers, retail partners, and key operational stakeholders. The position reports to the Manager, Lucid Financial Services with a functional reporting line to the France Country Director to ensure alignment and support with country operation.
Reporting Line
- Direct: Manager, Lucid Financial Services Europe
- Functional: France Country Director
Key Responsibilities
- Act as the local point of contact for retail financing and leasing activities in France.
- Support credit intermediation activities in line with applicable regulatory requirements, lender mandates, and internal policies.
- Support customers throughout the financing journey, from application and documentation through approval, contracting, and vehicle delivery.
- Act as the primary Financial Services contact for retail teams and dealers, providing day-to-day guidance on finance and leasing products, processes, and customer cases.
- Coordinate customer and dealer enquiries, escalations, complaints, and financing-related issue resolution with financial partners.
- Support in-life and end-of-contract customer activities, including lease returns and retention.
- Support finance campaigns, product launches, and changes to customer and dealer processes.
- Manage day-to-day interaction with financial partners, including operational issues, service performance, and escalations.
- Provide product and process training to retail teams and dealers.
- Monitor key operational and customer-experience KPIs and identify improvement opportunities.
- Support regulatory registration, professional competency, training, documentation, and ongoing compliance requirements.
- Support local entity governance, statutory requirements, regulatory filings, and corporate administration activities.
- Coordinate supplier management, contract administration, purchase orders, invoices, and administrative service providers
- Maintain governance documentation, operating procedures, records, and local compliance controls
- Support procurement, expenditure controls, and operational administration activities required to support the French market
Requirements
- Minimum formal requirements:
- Education: relevant degree e.g. BTS, DUT, DEUG or DEUST (Level 5) in Finance, Banking, Insurance, Accounting or Economics, or
- 6 months of professional experience in functions related to performance of banking transaction or payment services obtained during 1.5 years preceding application for this role, or
- Professional training performed by bank/financial institution or training organization selected by OBSP
- 3-5 years of professional experience, in automotive finance industry in similar, credit intermediation role
- Strong understanding of retail finance products, leasing, wholesale funding, customer financing journeys, and Financial Services operations.
- Experience working with external financial institutions, commercial partners, regulatory requirements
- Experience supporting reporting, administration, compliance, controls, or business operations within a matrix organization.
- Strong analytical, organizational, problem-solving, stakeholder management, and communication skills.
- Experience working with Financial Services, CRM, reporting, and operational systems.
- Fluent in French and English
Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted.
Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.