- Location
- Salem, NH, US
- Workplace
- Onsite
- Type
- Full-time
- Department
- Management
- Seniority
- Manager
- Closing date
- Today
- Source
- iCIMS
Description
Overview
Shop Manager | Drybar Tuscan Village
At Drybar, it's about more than blowouts — it's about people, culture, and connection. We're built on one simple idea: No cuts. No color. Just blowouts. But what truly sets us apart is the family-like culture and exceptional guest experience we've intentionally created inside our shops.
We're seeking a dynamic, hands-on Shop Manager to lead our Drybar Tuscan Village location. This is an exciting opportunity for someone who loves developing people, thrives in a fast-paced environment, and has a passion for both the beauty industry and growing a successful business.
Working closely with ownership, our Shop Manager will take ownership of daily operations, team development, business performance, and creating a positive, supportive environment where both employees and guests feel valued.
You're the Right Fit If You:
Love leading people, building relationships, and developing strong, successful teams
Thrive in a fast-paced, high-energy environment
Lead with confidence, empathy, positivity, and accountability
Are business-minded, goal-oriented, and motivated by results
Solve problems quickly and calmly, taking initiative rather than waiting for direction
Take ownership of staffing, scheduling, and daily shop operations
Aren't afraid to roll up your sleeves and jump in wherever needed
Responsibilities
Oversee daily shop operations, ensuring efficiency, consistency, and an exceptional guest experience
Lead, inspire, coach, and support our team of stylists and bartenders (front desk team)
Create and manage employee schedules, staffing needs, and call-outs to maintain appropriate coverage
Actively manage the appointment book to maximize revenue while controlling labor costs
Maintain a visible, hands-on leadership presence, particularly during busy periods
Monitor and drive key performance goals, including blowouts, memberships, retail, add-on sales, and labor
Train, develop, and hold team members accountable to Drybar standards and expectations
Handle guest concerns with professionalism, confidence, and care
Collaborate closely with ownership to identify growth opportunities and improve shop performance
Foster a positive, accountable, family-like culture rooted in respect, teamwork, and communication
Support the styling team and perform blowouts when needed, if licensed and qualified
Qualifications & Non-Negotiables
Previous management or leadership experience in a salon, spa, beauty, retail, hospitality, or service-based environment strongly preferred
Licensed cosmetologist preferred
Ability to work 32–40 hours per week in an on-site leadership role
Strong organizational, time-management, and problem-solving skills
Confident, decisive leader who can delegate effectively and have difficult conversations when necessary
Highly reliable, proactive, and solutions-oriented
Comfortable managing schedules, labor, and performance goals
Excellent written and verbal communication skills
Comfortable using scheduling software, point-of-sale systems, and basic digital tools
Experience with Mindbody/Booker is a plus
Why You'll Love It Here
Competitive hourly compensation based on experience
Monthly performance-based bonus opportunities
Membership sales commissions
Additional earning opportunities through styling services, when applicable
Complimentary Drybar services and employee retail discounts
Paid training and ongoing development
Growth opportunities within a growing, multi-location franchise
A fun, energetic environment where high standards and great culture go hand in hand
More Than Just Managing a Shop
We're building something special at Drybar Tuscan Village, and we're looking for a leader who's excited to be part of it.
For the right person, this is an opportunity to make a real impact, develop a talented team, drive business growth, and take pride in the success of a shop they help lead.
If you're passionate about people, love a challenge, and are ready to bring your leadership skills to a growing business, we'd love to meet you!