Office Manager

Department: Administration

Employment Type: Full Time

Location: Waco, Texas

Reporting To: Jason Tigner

Compensation: $60,000 - $65,000 / year

Description

• Benefits: Your choice of three different medical insurance programs in addition to, life, vision, and dental insurance, a tuition reimbursement program, and a competitive 401K match incentive and vesting timeline. Our a-la-carte structure allows you to pick the best package for your needs.
• A 2nd Chance: Here at Emerald, we believe in second chances. That is why we accept and consider qualified applicants with criminal histories in a manner consistent with federal and local laws.  We are committed to 2nd chance hiring! Only by working together can we create a better future.
• Supplemental Insurance: In addition to our standard plans, we offer tele-medicine, long-term and short-term disability coverage as well as legal services.
• Discount Program: From day one all team members have access to an exclusive discount program providing savings on everyday purchases. This includes vacations, restaurants, auto insurance, gym memberships, and so much more!
• Paid Time Off: Emerald Transformer employees receive vacation and sick pay annually.
• Career Pathing: We are growing and promote from within.

Job Summary

• Coordinate daily office and process-related activities with Accounting, Sales, and Operations to ensure tasks are completed accurately and on time, including work tied to critical end-of-month deadlines.
• Oversee core office administration activities, including data entry and tracking, shipping, sales orders, customer billing, purchase orders, and submission of vendor invoices to corporate accounts payable, ensuring transactions are completed timely and accurately. 
• Ensure monthly financial activities are finalized and submitted to Accounting in alignment with required close timelines and end-of-month expectations.
• Manage accounts receivable aging review and collections efforts by coordinating across departments to resolve customer issues, recover outstanding payments, and improve future billing outcomes. 
• Support Corporate HR processes by submitting new hire paperwork, approving weekly payroll entries, and assisting with general personnel-related activities at the plant level.
• Partner with site leadership to support environmental and safety initiatives, coordinate training logistics, respond to special reporting requests, and assist with performance tracking that improves operational effectiveness.
• Maintain professional, respectful, and courteous communication in all interactions with employees, customers, vendors, and internal business partners.

Minimum Requirements

• High school diploma or equivalent required.
• Bachelor's degree in Accounting, Business Administration or related field preferred. 

• 4+ years of office management experience in a fast-paced office environment.

• Proficient in Microsoft Office applications, with strong to advanced-intermediate Microsoft Excel capability.
• Strong problem-solving, research, documentation, and issue-resolution skills, with the ability to follow complex tasks through to completion. 
• Effective written, verbal, and interpersonal communication skills, with the ability to work across all levels of the organization. 
• Strong organizational skills and attention to detail, with a focus on accuracy, efficiency, and accountability.
• Ability to work independently, manage competing priorities, and adapt in a deadline-driven manufacturing environment. 
• Team-oriented approach with a strong sense of ownership and commitment to overall company success.
• Ability to read, write, and comprehend written instructions, perform basic arithmetic, and use computer systems effectively.
• Willingness to work outside of normal business hours when needed to support operational requirements.

Equal Opportunity Employer