Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.  

A fantastic opportunity has presented itself for a Senior Training and Development Specialist, reporting to the Field Training & Development Manager. 

A bit about your role

As the Senior Training and Development Specialist, you will play a pivotal role in building the capability, confidence, and readiness of nbn’s field workforce and supporting teams. You will lead the development, maintenance, and delivery of technical and induction training programs that equip our people with the knowledge, skills, and behaviours required to work safely, effectively, and in line with nbn’s technical standards. 

In this role, you will design and deliver engaging learning experiences across a variety of formats, supporting Certificate III in Telecommunications and nbn led technical training programs. You will continuously evolve training content to reflect changes in technology, tools, systems, and processes, ensuring our workforce remains prepared for a rapidly changing environment. Through practical facilitation, assessment, coaching, and in-field mentoring, you will help uplift technical capability, embed safe work practices, and drive quality outcomes across the Field Services business. 

Working closely with regional leaders, technical experts and capability owners you will foster a collaborative approach to learning and development. You will also apply a continuous improvement mindset to enhance training frameworks, assess readiness for change, and identify innovative ways to make learning more accessible, effective, and impactful. 

A bit about you

You are a highly experienced telecommunications professional with broad technical expertise across both network and service delivery environments. You have a strong understanding of the technologies, systems, and field practices that underpin safe and effective operations, and you are passionate about sharing your knowledge to help others succeed. Your ability to translate complex technical concepts into practical, real-world learning experiences enables you to build capability and confidence across diverse workforces. 

You are confident facilitating technical training in both classroom and practical field-based environments, using your knowledge and experience to bring learning to life. Whether delivering structured programs, demonstrating hands-on activities, or coaching learners through real-world scenarios, you are comfortable engaging diverse audiences and creating positive learning experiences. You enjoy working as part of a team, collaborating closely with other trainers and subject matter experts to ensure training remains relevant, effective, and aligned to operational needs. 

Most importantly, you are motivated by purpose and take pride in creating environments where people feel supported, empowered, and equipped to perform at their best. Your commitment to safety, learning, and continuous improvement will help strengthen nbn’s capability today while preparing our workforce for the future. 

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990.

Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a Permanent opportunity and applications will close at midnight on Friday, 28th July 2026.

To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time