- Location
- Dallas
- Type
- Full-time
- Department
- Engineering
- Experience
- 5+ years
- Education
- Bachelor
- Closing date
- Today
- Source
- CareersPage
Description
Key Responsibilities
- Provide pre-sales technical support for key overseas data center accounts, partnering closely with Key Account Managers (KAMs) to advance major customers, key projects, and strategic opportunities.
- Develop a deep understanding of customer requirements and support technical communication, solution matching, product selection, configuration recommendations, and technical clarification.
- Provide technical support for both primary-side and secondary-side cooling products, including chillers, air-cooled solutions, liquid cooling CDUs, fan walls, and precision air conditioning systems.
- Participate in customer presentations, bid support, technical proposal preparation, customer Q&A sessions, and technical coordination with consultants and EPC partners.
- Understand core data center requirements related to power density, redundancy levels, energy efficiency, liquid/air cooling ratios, and reliability, supporting the development of customer-facing solutions.
- Coordinate with product, R&D, delivery, and after-sales teams to ensure smooth collaboration from pre-sales support through project execution.
- Summarize standard solutions, typical application cases, and competitor technical intelligence based on project experience to support broader platform business expansion.
Requirements
Qualifications
- Bachelor's degree or above, preferably in HVAC, Refrigeration, Energy and Power Engineering, Electrical Engineering, Automation, Mechatronics, or a related field.
- At least 5 years of sales experience in data centers, HVAC cooling, central air conditioning, liquid cooling, or related industries.
- Experience developing Hyperscaler, Colo, AI infrastructure, EPC, or large system integrator accounts is preferred.
- Familiarity with data center cooling system architecture, along with knowledge of high-density computing, liquid cooling CDUs, and air-/water-cooled applications.
- Strong customer development, business negotiation, and project execution capabilities, with the ability to independently drive key accounts and major opportunities.
- Strong cross-functional coordination and resource integration skills, with the ability to work effectively across sales, technical, delivery, and customer teams.
- Proficiency in English sufficient for customer communication, business negotiation, and cross-regional collaboration as a working language; candidates based overseas locally or willing to travel internationally are preferred.
Preferred Qualifications
- Experience working with customers such as Google, Microsoft, AWS, Meta, Oracle, OpenAI, or NVIDIA is preferred.
- Experience selling integrated primary-side and secondary-side cooling solutions is preferred.
- Experience working with consultants, EPC contractors, general contractors, or large system integrators is preferred.
- Experience in liquid cooling, CDU, fan wall, precision air conditioning, or large-scale cooling plant sales is preferred.
Skills
AWSOracleHVACNegotiation
