Group Sales Manager - Bar Harbor Inn and Spa

Are you an experienced sales professional with a passion for hospitality, relationship-building, and creating memorable experiences? We’re seeking a Full-Time Year-Round Group Sales Manager to join our team at the Bar Harbor Inn & Spa, located on the stunning coast of Bar Harbor, Maine.

In this role, you’ll lead the hotel’s group sales efforts, developing new business and building lasting relationships with clients while helping drive revenue through leisure, business, group, and wedding opportunities. You’ll work closely with our General Manager, Catering & Sales Coordinator, and other departments to ensure each group experience is thoughtfully planned and successfully executed.

As a key member of our leadership team, you’ll develop and implement sales strategies, negotiate rates and contracts, conduct client meetings and property tours, attend group and wedding trade shows, and represent the Bar Harbor Inn & Spa to prospective and returning clients. You’ll also provide direct supervision to the Catering & Sales Coordinator.

If you’re a motivated sales leader who enjoys building relationships, identifying new opportunities, and being part of a team dedicated to exceptional guest experiences, we want to hear from you!

At Witham Family Hotels, we are dedicated to creating unforgettable experiences for our guests while fostering a family-like environment for our team. Proudly recognized as one of the Best Places to Work in Maine since 2022 and an Inclusive Workplace, we uphold our core values of kindness, respect, inclusion, empowerment, excellence, integrity, and family. We are an equal opportunity employer, and we believe our strength lies in our differences.

What You May Not Know Is That We Also Offer Amazing Benefits and Perks:

• PTO (Paid Time Off): Earn up to 136 hours in your first year, prorated based on your hire date.
• Health Insurance: Multiple Aetna plans with 80% of the cost covered, including family options.
• Dental and Vision Insurance: Our dental plan includes up to 4 cleanings a year and more. We pay 80% of the cost. We also offer vision insurance.
• 401(k) Plan: Up to 4% company match.
• End of Season Bonus.
• Heating savings program in partnership with Irving and Dead River—save on heating oil and propane.
• Core Values Program: Earn points for branded swag!
• Referral Bonus: Up to $1,000 per new full-time employee you refer.
• Discounts on hotel stays, dining, and spa services at our properties and selected New England Inns & Resorts collection hotels.
• Employee Recognition Programs.
• Employee Assistance Program (EAP): Free and confidential counseling services.
• Employee Relief Fund: Financial support for unexpected situations, mostly funded by our awesome teammates!
• Annual Flu Shot Clinic.
• Witham Family Hotels Gala: An annual event that recognizes YOU!
• Be part of a company that gives back—The Witham Family Hotels Charitable Fund has donated over a million dollars to local organizations.

Key Responsibilities:

• Lead the hotel’s group sales efforts and develop strategies to increase group, leisure, business, and wedding revenue
• Develop and maintain strong relationships with existing clients while identifying and pursuing new business opportunities
• Work closely with the General Manager and leadership team to develop and implement annual sales strategies and goals
• Sell and promote the Bar Harbor Inn & Spa to prospective clients through calls, emails, networking, property tours, client meetings, and other sales activities
• Negotiate rates, contracts, room blocks, and other agreements while maximizing hotel revenue
• Prepare and maintain accurate sales reports, contracts, proposals, and other group documentation
• Attend group and wedding trade shows, networking events, and other industry functions as needed
• Work closely with the Catering Sales Manager, front desk, reservations, food and beverage, and other departments to ensure successful group experiences
• Participate in client meetings and assist with resolving guest or client concerns
• Assist Catering & Sales Coordinator with events as needed
• Monitor sales activity, projected business, and actual revenue, and communicate opportunities and challenges to management
• Occasionally travel for sales meetings, trade shows, networking events, and client visits

Qualifications & Skills:

• Prior hospitality experience required
• Experience in sales, marketing, group sales, or a related field preferred
• At least 3 years of leadership experience preferred
• Strong sales, negotiation, and relationship-building skills
• Excellent verbal and written communication skills
• Highly organized with strong attention to detail and the ability to manage multiple priorities
• Strong computer and administrative skills
• Self-motivated and able to work independently while also being a strong team player
• Professional and confident when communicating with clients, guests, vendors, and team members
• Flexible schedule with the ability to work evenings, weekends, and holidays as needed
• Ability to travel occasionally for industry events and sales opportunities

Performance Measurement:

• 90-day performance review
• Achievement of sales and revenue goals
• Growth of group and wedding business
• Client satisfaction and relationship development
• Successful coordination and communication with hotel departments

If you’re ready to take your sales career to the next level while working in one of Maine’s most beautiful coastal destinations, apply now to join the team at the Bar Harbor Inn & Spa!