Accounts Receivable Specialist I

Summary

The Accounts Receivable Specialist role supports billing operations for Sweden and assists with invoicing, revenue management, and Order-to-Cash activities across the Nordic region. The position is responsible for ensuring accurate and timely customer invoicing, maintaining billing and pricing master data, supporting collections and dispute resolution processes, processing partner and intercompany invoicing, and ensuring compliance with financial controls and tax requirements.

The Accounts Receivable Specialist serves as a key operational resource for the Nordic business and collaborates closely with Sales, Customer Success, Revenue Operations, Accounting, and Finance teams to support revenue realization, improve cash collection performance, and deliver a positive customer experience throughout the customer lifecycle.

What You'll Do 

• Process monthly billing activities for Sweden and support subscription invoicing across the Nordic region, ensuring accurate and timely invoice generation, distribution, adjustments, credits, and corrections.
• Review and validate billing data from multiple systems to ensure invoice accuracy, contract compliance, and data integrity.
• Respond to customer billing inquiries, disputed invoices, invoicing holds, and account-related issues, working with internal stakeholders to achieve timely resolution.
• Support collections efforts through review of outstanding receivables, overdue balances, and customer disputes, escalating issues when appropriate.
• Assist with bankruptcy processing, bad debt write-offs, recovery accounting entries, and related documentation in accordance with company policies.
• Process partner, strategic alliance, and intercompany invoices, ensuring appropriate supporting documentation and adherence to internal agreements.
• Maintain billing-related product, pricing, and customer master data in ERP and CRM systems.
• Support annual pricing updates, billing configuration changes, and ongoing pricing governance activities.
• Prepare recurring billing, revenue, accrual, and operational reports for management review.
• Ensure compliance with VAT regulations, accounting policies, internal controls, audit requirements, and reporting obligations.
• Participate in billing system enhancements, automation initiatives, and process improvement projects.
• Maintain complete and audit-ready billing records, documentation, and reporting archives.
• Serve as a billing subject matter resource to internal partners across Sales, Customer Success, Accounting, Finance, and Revenue Operations.
• Perform other duties and responsibilities as assigned.

What You'll Bring 

• Typical experience: 3+ years of experience in billing, accounts receivable, finance operations, Order-to-Cash, or a related field.
• Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline, or an equivalent combination of education and experience.
• Strong understanding of invoicing processes, billing operations, collections support, and financial controls.
• Experience working with CRM and ERP platforms, preferably Salesforce, NetSuite, or similar systems.
• Knowledge of VAT requirements, financial compliance standards, and internal control environments.
• Intermediate to advanced Excel skills and reporting capabilities.
• Strong attention to detail, organizational skills, and accuracy.
• Effective analytical, problem-solving, and communication skills.
• Ability to collaborate with cross-functional teams and manage competing priorities.
• Fluency in English and Swedish.

Preferred Qualifications

• Experience within SaaS, technology, software, media, or other subscription-based business models.
• Experience supporting Nordic billing operations and multi-country invoicing environments.
• Knowledge of recurring revenue models and revenue recognition concepts.
• Familiarity with intercompany accounting and cross-border invoicing processes.
• Experience with billing automation, system enhancements, and shared services environments.
• Demonstrated ability to identify process improvement opportunities and contribute to operational efficiencies.