- Location
- Sacramento, California, US
- Type
- Full-time
- Source
- BetterTeam
Description
Service Advisor
OK Tire and Automotive Inc. - Sacramento, California.
Full-time | Monday-Friday | No Weekends | Family-Owned Shop.
Full-time | Monday-Friday | No Weekends | Family-Owned Shop.
About Us:
Are you a skilled Service Advisor with 1 or more years of current in-shop experience who’s ready to commit - but just can’t find the shop that will commit to you?
At OK Tire and Automotive Inc., we believe no sale is more important than the customer. We’re a family-owned, values-driven automotive shop since 1974 that puts people first - customers and employees alike. If you’re looking for more than just a job, we may be exactly what you’re looking for.
What We’re Looking For:
We are hiring a Service Advisor who has chosen automotive as a career path. This is a critical front-line role that’s perfect for someone with strong communication skills, a sharp eye for detail, and a commitment to honest service. You’ll work closely with technicians and customers to ensure a smooth and transparent service process.
We are hiring a Service Advisor who has chosen automotive as a career path. This is a critical front-line role that’s perfect for someone with strong communication skills, a sharp eye for detail, and a commitment to honest service. You’ll work closely with technicians and customers to ensure a smooth and transparent service process.
Responsibilities:
- Greet customers and collect vehicle information in a friendly and professional manner.
- Communicate recommended services based on technician inspections.
- Prepare accurate estimates and repair orders.
- Answer phone calls, schedule appointments, and follow up with customers.
- Coordinate with parts suppliers and help manage workflow.
- Provide excellent customer service at every step.
Qualifications:
- MINIMUM of 1 year of service advisor or relevant in-shop experience.
- Strong customer service and communication skills.
- Basic understanding of automotive services and repair terminology.
- Ability to multitask in a fast-paced environment.
- Team player with a positive attitude.
- Valid driver’s license required.
What We Offer:
- Competitive hourly pay + performance bonuses.
- Paid training and career development opportunities.
- Monday through Friday schedule - No weekends!
- Family-owned work environment - you're not just a number here.
- Advancement opportunities.
- Supportive, respectful team culture.
- A company that actually lives its mission and core values.
Apply Today!
If you're the right person in the wrong place - let's fix that. Join a team that’s committed to doing things right and building careers, not just filling positions.
Skills
Customer Service
