Office Manager

Description

Job Summary

We are seeking a detail-oriented Office Manager to run administrative operations at our Sales & Distribution Center and to lead HR and payroll functions for the local site. This role supports sales and distribution departments, while ensuring accurate payroll, compliant HR administration, and positive employee experience across warehouse and office team.

Key Responsibilities

• Daily office operations: manage reception, mail, supplies, facilities coordination, and vendor invoicing.
• Sales support coordinate with sales team and resolve customer inquiries.
• Distribution coordination: align routes and shipping schedules with warehouse teams, monitor inventory exceptions, and support returns processing.
• Vendor and carrier management: managing contracts, service terms, and ensuring timely billing.
• Maintain office budget, process expense reports, and assist with basic accounting tasks.
• Supervise administrative staff: hire, train, assign tasks, and conduct performance reviews.
• Prepare weekly KPI reports (orders processed, on-time shipments, office spend) and implement process-improvement initiatives.

HR and Payroll Duties

• Prepare and process payroll for site employees or coordinate with corporate payroll team, verify timecards in the HR/Payroll system.
• Administer timekeeping system, approve timesheets, track overtime, and reconcile exceptions.
• Support benefits enrollment, changes, and vendor communications; assist employees with benefits questions and open enrollment logistics.
• Maintain accurate personnel files and records in the HR system; ensure confidentiality and compliance with recordkeeping requirements.
• Recruiting and onboarding: post openings, screen candidates, schedule interviews, coordinating background checks, and managing new-hire orientation and workstation setup.
• Offboarding and terminations: manage exit paperwork, final pay coordination, return of company property, and benefits continuation notices.
• Compliance and reporting: support compliance with federal, state, and local employment laws; assist with wage and hour, ACA, and other reporting as needed.
• Leave management and accommodations: administer PTO, FMLA, and other leave requests; track accruals and coordinate documentation.
• Act as first point of contact for employee questions and concerns; escalate HR issues to corporate HR when appropriate; support performance review logistics and corrective action processes.
• Safety and workers compensation: coordinate incident reporting, support return-to-work processes, and liaise with safety or risk team.

Requirements

Required Qualifications and Core Competencies

• Experience: 3–5+ years in office management, HR administration, payroll, or operations support; experience in a distribution or warehouse environment preferred.
• High school diploma required; Associate’s or bachelor’s in business, HR, or related field preferred.
• Proficiency with Microsoft Office; experience with payroll systems, HRIS, and preferred timekeeping platforms.
• Core competencies: strong organization, confidentiality, attention to detail, vendor negotiation, customer service orientation, and ability to manage competing priorities.
• Working knowledge of basic payroll tax rules, wage and hour regulations, and employment recordkeeping best practices.

Work Authorization

Must be authorized to work in the USA for any employer.

Favorite Brands provides equal employment opportunities to applicants and employees without regard of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.