Senior Collections Specialist

Joining a team of more than 9,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect and collaborate with colleagues all over the world. Seize the opportunity to learn, create and develop your potential with us.

FLSmidth, a leader in sustainable solutions for the Mining industry, is seeking qualified candidates to fill the role of Senior Collections Specialist. This position will be responsible to look after the customer AR portfolio in the assigned territory.

We are seeking a highly motivated and experienced Senior Collections Specialist to join our Global Business Center team. This role is ideal for a results-driven professional who thrives in a fast-paced environment, enjoys building customer relationships and takes ownership of resolving complex payment issues.

The successful candidate will independently manage a portfolio of domestic and international accounts, drive collection efforts, troubleshoot invoicing and payment challenges, and collaborate across multiple functions to improve cash flow and reduce risk. Strong communication skills, a proactive approach, and experience with Mexican invoicing requirements, customer portals, and B2B collections are essential.

Senior Collections Specialist, Peru Portfolio SAMER

Accounts Receivable & Collections

• Manage a portfolio of domestic and international customer accounts and drive collection activities to achieve cash flow and aging targets.
• Monitor customer accounts and proactively follow up on outstanding invoices.
• Prepare and analyze aging reports and identify collection priorities and risk accounts. Be able to prepare other ad hoc reports/requests to support business objectives.
• Contact customers through emails, portals and virtual meetings to secure timely payments.
• Investigate and manage invoices rejections, payment delays, deductions, disputes, and account discrepancies, escalating issues as appropriate.
• Collaborate with Sales, Customer Service, Legal, GBC teams and AR leaders to resolve collection issues.
• Maintain accurate records of collection activities and customer interactions.
• Support month-end closing activities related to Accounts Receivable.
• Ensure compliance with internal controls, company policies, and collaborate with audit requirements.
• Contribute to continuous improvement initiatives within the Order-to-Cash process.

Required Qualifications

Education

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.

Experience

• Minimum 3–5 years of proven experience in Collections, Accounts Receivable, Credit & Collections, or Order-to-Cash functions.
• Experience managing a full customer portfolio independently in a fast-paced environment.
• Experience supporting Latin American markets is considered an advantage.

Technical Skills

• Intermediate to Advanced Microsoft Excel skills:
  • Pivot Tables
  • XLOOKUP / VLOOKUP
  • Data analysis and reporting
  • Basic financial calculations
  • Data validation and reconciliation
  • Experience using ERP systems and customer portals.

Language Requirements

• Intermediate English level (B1 minimum / B2+ desirable), both written and verbal.
• Fluent Spanish required.

Main Behavioral Competencies

• Excellent organizational and prioritization skills.
• Ability to manage high volumes of work in a fast-paced environment while maintaining quality standards.
• High level of concentration and focus, attention to detail and accuracy.
• Proactive and self-driven approach.
• Problem-solving and analytical thinking.
• Ability to work under pressure and meet deadlines.

• Credit Management Support

• Assist with customer credit reviews and risk assessments.
• Monitor customer exposure and payment performance and communicate concerns to management.
• Support credit hold reviews and help ensure customer accounts remain within approved credit limits.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers

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