- Location
- 15F The Globe Tower, Philippines
- Type
- Full-time
- Department
- Engineering
- Source
- Workday
Description
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
The Software Engineer is responsible for architecting and deploying production-ready features that deliver tangible value across our B2B and B2C product suites. This role focuses on building scalable, high-performance systems by balancing core application development with the integration of advanced functionalities like NLP, GenAI and predictive modeling. Working at the intersection of robust engineering and commercial application, you will collaborate with cross-functional teams to translate complex business requirements into seamless user experiences. Whether you building core service functionalities or implementing intelligent automation, your goal is to ensure our products remain technically sound, market-competitive, and optimized for real-world impact.DUTIES AND RESPONSIBILITIES:
Stay at the forefront of AI advancements
Collaborate on Core and AI projects with external partners
Design and build production-ready Core and AI applications tailored for B2C consumers and B2B enterprise clients.
Develop AI-driven features (e.g., personalization, automated support) that directly enhance the end-user experience.
Partner with Product, UX, and Business units to translate market needs into technical roadmaps.
Own the end-to-end lifecycle of products, from rapid prototyping (PoC) to production deployment and iterative refinement.
KPIs:
Impact on Customer Experience or Productivity: Drives improvements in customer satisfaction or organizational efficiency through automation and process optimization.
Product Market Impact: Success of deployed features measured by user adoption, B2B client retention, or direct revenue contribution.
Deployment Velocity & Reliability: Efficiency in moving products from prototype to stable production, ensuring 99.9% uptime for customer-facing services.
CX & Operational Efficiency: Quantifiable improvements in Customer Satisfaction or reduction in operational costs through AI automation.
TOP 3-5 DELIVERABLES:
Development and Deployment of scalable features for B2C/B2B interfaces.
Customer Experience Enhancements via Core and AI product features.
Building robust integration layers for internal and external product ecosystems.
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
