- Location
- Noida, Uttar Pradesh
- Workplace
- Onsite
- Type
- Internship
- Department
- Admin
- Seniority
- Internship
- Industry
- Technology
- Category
- Operations
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Lever
Overview
As an Operations Intern at Paytm, you'll manage employee helpdesk tickets, ensuring prompt resolution within set timelines. Responsibilities include internal coordination, data management, and communication with team members. The role requires strong communication skills, proficiency in MS Office/Excel, and fluency in English. This is a 6-month internship opportunity in a fast-growing fintech environment that encourages creativity and diverse perspectives.
Description
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the role: The candidate will be responsible for handling the Employee Query coming on the helpdesk ticket system and have to ensure the ticket closures within specific TAT.
Responsibilities:
Knowledge of MS Office/Advanced MS Excel
Good communications skills
Email etiquettes
Internal team coordination and data management
Desired Candidate :
Should be very prompt over email/calls
A candidate with good communication skills is preferred
Basic Excel knowledge is preferred.
Verbal and written communication in English
Duration:
Should be available for 6 months of Internship
Education: Must be pursuing Graduation or Post Graduation
Why join us: Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times.
Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Skills
ExcelAgile
Benefits
Merit-based cultureOpportunity to work at scale
Languages
English
About Paytm
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.
