Senior Analyst, Business Consultant

Who We Are – MassMutual India

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals.  Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business.  We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.

Job Description

The Opportunity

As a Mastery Level Business Consultant, you will have an opportunity to deliver exceptional data and technology driven solutions for MMLIS, the broker-dealer of MassMutual. The right candidate will be excited by the prospect of solving complex problems, is driven to enable users to succeed, and can build effective stakeholder relationships by leveraging their process-driven, analytical, technical, and business acumen skills.

The Team

MMLIS Reporting, as a part of the larger Wealth Management Technology Team, supports MMLIS. The team focuses on creating and maintaining automated solutions that deliver daily reporting to customers throughout the broker-dealer. We use an industry leading combination of data visualization and data analytics to blend extensive amounts of data into digestible and actionable information, giving leaders and associates information they need to make tactical and strategic decisions.

The Impact:

As a Mastery Level Business Consultant, you will: 

• Extract data from a range of data sources to conduct analysis, perform data modeling, and develop reporting to support operational units across the broker-dealer. 
• Work alongside MMLIS management and SMEs to enhance reporting to fit workflow or business rule changes within MMLIS Operations.
• Analyze data to deliver descriptive, diagnostic, and prescriptive analytics to stakeholders for risk mitigation and decision support.
• Identify, learn, understand, and implement new analytic concepts and data management frameworks.
• Translate complex business questions into problems that can be solved through data. 
• Build strong and enduring relationships with business partners, promoting trust and collaboration. 
• Be self-directed and comfortable supporting the data needs of multiple teams, systems, business lines, and products.
• Manage own personal and professional development; seek opportunities for professional growth and expansion of technical/consulting skills and experience.

Minimum Qualifications

• Bachelor’s degree or a Business Analytics Certification (or equivalent experience). 
• 3+ years’ experience utilizing visualization tools such as Alteryx, Tableau, Microsoft SQL Server, MicroStrategy, Power BI, or similar Business Intelligence tools.
• Due to the nature of this position, as part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify as a fingerprinted person under FINRA.
• Advanced knowledge of SQL concepts (joins, functions, stored procedures, CTEs, etc.)
• Experience with Case Manager on the Advisor360 platform is a plus.

Ideal Qualifications:

• Graduate degree in Computer Science, Analytics and Reporting . 
• Experience in Financial Services domain preferred.
• Experience with SQL Server and Microsoft Visual Studio
• Experience applying statistics principles to business data to generate insight.  
• Deep desire and motivation to learn innovative technologies and ideas.
• Strong analytical and problem-solving abilities.
• Understands the fundamentals of the financial services industry to make sound recommendations that may have business impact.
• Strong written, oral, and collaborative communication skills
• Self-directed and able to work under ambiguous circumstances.

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Reporting Team to prioritize tasks.
• Focused on one-on-one meetings with your manager.
• Access to mentorship opportunities.
• Access to learning content on Degreed and other informational platforms.

Work timings:

• This role requires flexibility to work in shifts (regular, afternoon shift, and night shift in India) as per business requirements.

Why Join Us?

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.

Does this sound like a great fit? Apply today!