- Salary
- $21+
- Location
- Clearwater, Florida
- Workplace
- Onsite
- Type
- Full-time
- Department
- IT
Description
Join Our Team as a Technical Specialist!
Full-Time In Office | Monday-Friday 9am-6pm
About Our Company
Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We’re proud to be one of Tampa Bay’s Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we’ve built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!
Your Mission
As a Technical Specialist, you will create, customize, and support automations and workflows in our PCM Nurture platform (built on Go High Level). Your goal is to make it effortless for our clients to nurture leads and customers—helping their businesses grow and making our solutions indispensable.
Duties
Lead automation: Set up and sync web forms so new leads flow automatically into PCM Nurture
Build custom workflows, nurture sequences, and Done For You (DFY) solutions using Go High Level and connector platforms
Customize pre-built "snapshots" to fit each client’s business and campaign needs
Develop custom reporting for users that helps them understand and act on their data
Troubleshoot and resolve platform or automation issues as they arise
Train and mentor new team members on workflow building and platform best practices
Read VP-issued project overviews and translate requirements into practical, easy-to-sell automations
Document solutions, customizations, and new workflow builds for internal knowledge sharing
Collaborate with sales, onboarding, and support teams to clarify needs and provide technical guidance
Stay organized, self-manage your queue, and proactively seek ways to improve results
Pay and Schedule
$21.65/hr
Full-time, in-office
Monday – Friday, 9:00AM – 6:00PM (one hour lunch)
Requirements
Go High Level platform experience building automations is a must
Confident working in and learning systems like Zapier, Make, Nimble, or similar automation platforms
Positive attitude, adaptable, and eager to tackle new technologies and processes
Strong attention to detail; delivers accurate work quickly and double-checks for errors and improvements on the fly
Willingness to grow, take initiative, and make the position your own
Exceptional organization and time management skills—you know how to juggle priorities and self-manage
Self-motivated, resourceful, and not afraid to dive into technical problem-solving
Excellent verbal and written communication skills—able to document, train, and collaborate with both technical and non-technical teammates
Benefits
Medical, Dental, Vision & Life Insurance
401K, Short- and Long-Term Disability, Accident & Critical Illness
Paid vacation time that increases with longevity
6 paid holidays (New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)
Free yoga on-site twice a week
Free monthly visits to a local chiropractor and so much more!