- Salary
- £100k – £120k/yr
- Location
- London, UK
- Type
- Full-time
- Department
- Operations
- Seniority
- Lead
- Visa
- Not sponsored
- Source
- Pinpoint
Description
Executive Operations Lead
Department: Operations
Employment Type: Full Time
Location: London, UK
Compensation: £100,000 - £120,000 / year
Description
About the Role
Responsible for enabling organisational alignment and executive effectiveness through strategic project management, cross-functional coordination, and communication facilitation. Owns the connective tissue between Board, SLT, ELT and Pillars teams — without owning strategy or execution itself.
Departments own their goals, plans and delivery. This role owns the mechanisms that bring those together, create visibility and ensure decisions and information flow effectively across the organisation. Its purpose is to create the structure, visibility and follow-through that help leaders operate effectively across organisational boundaries.
Departments own their goals, plans and delivery. This role owns the mechanisms that bring those together, create visibility and ensure decisions and information flow effectively across the organisation. Its purpose is to create the structure, visibility and follow-through that help leaders operate effectively across organisational boundaries.
What You'll Be Working On
- Administer the SLT agenda and cadence to ensure the right topics get the right visibility and time allocation
- Own company goals and tracking; consolidate department dashboards into a single SLT-level view, surfacing areas of performance deterioration
- Facilitate cross-functional initiatives, where coordination is needed, across multiple owners, ensuring dependencies, decisions and actions remain visible and on track.
- Own the "pen on the deck" for Board presentations: drafting, chasing contributions, action tracking, in collaboration with the CFO and SLT
- Build follow-up mechanisms so decisions from SLT/Board stay on track and progress well
- Improve governance and decision-making without adding unnecessary process
- Support internal comms cadence (town halls, key announcements) to keep clarity and focus flowing through the organisation
- Partner with functional leaders on business planning, prioritisation and operating challenges
- Identify opportunities to improve productivity across the business, including effective use of AI, automation and better ways of working.
What You'll Bring To The Team
- A strong individual contributor with excellent influencing and organisational skills — this is an IC role, not a people-manager role, but influencing and leadership skills are key.
- Comfortable with a fluid, evolving scope shaped by org needs and their own strengths. Comfortable operating in an evolving remit and identifying where their involvement will have the greatest impact.
- Gets things done: Moves work forward, follows up and does not let important actions disappear.
- Creates clarity: Can take a vague or complicated issue and turn it into a clear decision, plan or message.
- Strong judgement: Knows which details matter, when to step in and when to leave an owner to deliver.
- Comfort with numbers: Can understand financial and operating information, test assumptions and identify gaps.
- Executive communication: Can structure complex information into concise, well-judged messages, papers and presentations for the CEO, leadership team and Board.
- Programme leadership: Can run several connected workstreams without creating unnecessary processes.
- Constructive challenge: Can question senior leaders directly while keeping strong working relationships.
- Influence without authority: Can get work done through people who do not report to them.
- Discretion: Can be trusted with sensitive company, people and Board information.
- Range: Can move between strategy, operating detail, communication and problem-solving in the same day.
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Outcome Driven: Focuses on the results rather than visibility or credit.
- Experience running complex work across several teams.
- Experience working directly with senior executives.
- A record of turning broad goals into practical plans and delivering results.
- Experience setting up clear project governance, reporting and decision-making.
- Experience preparing senior-level written material, including concise papers and presentations.
- Strong understanding of how the main parts of a business work together, including Finance, Legal, Revenue, Product, Engineering, Client Services and People.
- Experience working in a growing or changing company where roles, processes and priorities are still developing.
- Experience in consulting, business operations, strategy, transformation, programme leadership or an operating role.
- Experience in a technology, software or technology-enabled business with roughly 200–500 employees.
- Experience of a merger, integration, restructuring or major change programme.
- Experience working with a Board, investors or private equity owners.
A Few Things To Know Before You Apply
Compensation
The salary for this role is between £100,000 to 120,000 and the final offer will be based on your skills and experience.
Work Eligibility
The salary for this role is between £100,000 to 120,000 and the final offer will be based on your skills and experience.
Work Eligibility
We require candidates to have permission to work in the UK without visa sponsorship.
We work hybrid and ask that new FundAppers spend 3 days per week at our shiny London office during their first 6 months, to make the most of getting to know the business and other FundAppers.
After that, our policy is at least 2 days per week in the office to collaborate, connect and enjoy our shared space and team activities.
After that, our policy is at least 2 days per week in the office to collaborate, connect and enjoy our shared space and team activities.
Life at FundApps
🕐 Work/life balance with flexible hybrid working
💚 Wellbeing benefits such as private health insurance, life insurance, a flexible stipend and mental health coaching
💰 Matched pension contribution up to 10%
💰 Peer micro-bonuses through Bonusly
🎓 £1,000 learning budget each year and unlimited professional development leave
💡 Peer-led ‘Brown-bag lunch’ learning sessions and an annual Learning Festival
🚢 25 days holiday leave + an extra day next year if you use it all + an extra day after 3 & 5 years
🧳 5 Years @ FundApps - additional 4 weeks paid holiday leave during your 5th year as a FundApper
👶 26 weeks leave for all new parents regardless of gender, location or family structure
❤️ Volunteering leave
🎁 Birthday off
👩🏾🌈👦🏼🌏👵🏼👳🏽👽
We are proud of the diversity of all FundAppers - it makes us strong. We provide flexibility around religious observances and embrace a variety of cultural celebrations! If you’re looking for a workplace where you can just be yourself, you’re in the right place.
Your Privacy
Any information you submit through our job application process will be used for the purposes of assessing your fit for a role at FundApps. We may also retrieve and store information from your public social media profiles for the same purpose. By applying for this position, you consent to your data being processed in accordance with the FundApps privacy policy.
Skills
Project Management