Senior Manager, Technology Operations

Position Summary...

What you'll do...

Role summary:

Lead the strategy, roadmap, and execution of Walmart Marketplace's global pre-purchase delivery experience portfolio. As a Senior Manager, you will define long-term business strategy, influence executive decision-making, and lead cross-functional teams to build scalable delivery promise and speed capabilities that improve seller success and customer confidence. You will partner with Product, Engineering, Operations, Data Science, Finance, and external logistics providers to solve complex business challenges, accelerate global Marketplace growth, and deliver innovative pre-purchase capabilities that strengthen Walmart's competitive advantage. 
About the team:

Marketplace Seller Fulfillment Solutions (SFS) provides customers a broad assortment of selection from third party sellers who fulfill on their own.  Our team is comprised of motivated professionals who look for opportunities to create the best possible customer and seller experiences.  SFS spans across multiple functional areas to achieve this excellence including pre purchase, post purchase, and returns.
What you'll do:

• Own the strategy, roadmap, and business outcomes for global pre-purchase delivery experience initiatives, including delivery promise, expedited delivery, and speed programs.
• Lead complex cross-functional programs by aligning business, product, engineering, operations, and data science teams around shared objectives.
• Develop scalable capabilities that improve delivery transparency, customer confidence, seller performance, and Marketplace growth.
• Leverage data, market insights, and financial analysis to prioritize investments, manage risk, and influence executive decisions.
• Build organizational alignment and operational rigor to successfully deliver complex, multi-quarter initiatives.

What you'll bring:

• Proven experience leading large-scale, cross-functional initiatives in eCommerce, customer experience, transportation, logistics, or supply chain.
• Strong strategic leadership with the ability to translate vision into measurable business outcomes.
• Exceptional executive communication and stakeholder management skills, with experience influencing senior leadership.
• Deep analytical and financial acumen with a track record of using data to shape strategy and investment decisions.
• Demonstrated success operating in ambiguous environments, balancing competing priorities, and delivering results through influence rather than direct authority.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-09401: The annual salary range for this position is $90,000.00 - $180,000.00
Bellevue, Washington US-11663: The annual salary range for this position is $108,000.00 - $216,000.00
San Bruno, California US-08848 | Sunnyvale, California US-11807: The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.