Systems Administrator

Company Overview

XPECT Solutions, LLC has built a strong reputation by supporting our clients in meeting their strategic goals and mission objectives. We provide high quality resources for a wide range of IT and security solutions at best-value pricing. Our success is built on a solid foundation of well-vetted, highly technical personnel, a disciplined project management approach, and an overarching commitment to customer service. We develop, test, deploy, and support exceptional solutions that enhance system functionality, while maximizing reliability and availability, and ensure the tightest security. 

Job Overview
Xpect is seeking a Systems Administrator to support a Federal Government Client in Columbia, SC.  This position will support a 24/7 Service Center.  A successful candidate will be willing to work nights, days, and/or weekends and holidays within the Service Center.  This position is 100% onsite, not remote or hybrid; however, it is an excellent opportunity for someone looking for a growth opportunity within the IT Field.

The candidate will be required to work from 8:00 am to 4:30 pm, Monday through Friday the first 8 to 12 weeks as training is completed and will then be assigned a shift.  Candidate must be willing to work 1st, 2nd, or 3rd shift.

Security Clearance:  Due to the nature of this work and customer, this position will require either already possessing a government security clearance, or the ability to obtain one.

Core Responsibilities

• Provide 24/7 remote, over-the-phone administration, support, and technical assistant to the IT Systems Manager Staff in many remote locations.
• Provide 24/7 managing and monitoring of critical IT infrastructure in a Network Operations Center environment.

We are looking for qualified individuals who are willing to work nights, days, and/or weekends/holidays on-site within our TechOne Service Center in Columbia, SC. This position is not a remote or hybrid position; however it is a wonderful growth opportunity for someone who also craves working alongside some of our best and brightest network technology professionals.

Core Responsibilities

• Provide Tier 2 Network and Systems Administration
• Support end users in a 24/7 facility including remote, over-the-phone administration, support, and technical assistance
• Support the 24/7 management and monitoring of critical IT Infrastructure in a Network Operations Environment

Requirements

• Associate’s Degree in Computer Science or related IT field OR
• Microsoft Fundamentals or CompTIA certifications; OR
• 2 years IT Help Desk support experience in a Windows Active Directory environment; OR
• 2 years of experience in Windows Active Directory, network, IT operations, and IT hardware support.
• Solid working knowledge of networks, servers and desktop applications with the ability to multitask while monitoring and working through issues on both phone calls and emails.
• Ability and willingness to work 1st, 2nd, or 3rd shift, holidays, and weekends.
• Ability to work onsite 100%
• Ability to attain up to a Top Secret Clearance.

Preferred Additional Skills and Qualifications

• Ability and knowledge to perform primary steady-state administration, monitoring of enterprise management systems, maintaining systems, troubleshooting issues, correcting problems, installing system security patches, patch management, hardware and software upgrades, data storage, data retrieval, backup job creation, backup job modification, backup job verification, data replication, system optimizations, updating documentation, and providing research assistance for problem resolution involving configuration issues or other conflicts.
• Ability and knowledge to perform primary systems administration and support for systems and equipment in a Windows Active Directory environment, to include steady-state file print servers, domain controllers, applications servers, media storage systems, access control, hardware installations, wiring/cabling support, equipment rack re-locations, power source support, backup media rotations, installations/upgrades, OS configurations, problem resolution, system administration, data backup/recovery.
• Expertise and technical proficiency in providing steady-state support for deployed desktop and laptop images using enterprise-wide deployment techniques. Ability to execute routine updates to deployed systems. Experience in monitoring OS and security patching. Able to support routine software patch updates via a Desktop/Server enterprise management system such as BigFix and Microsoft SCCM. Able to leverage Printer and Multifunction printer enterprise management tools. Proficient background in administration, monitoring and steady-state maintenance support is required. Understanding of enterprise-level server and desktop systems and latest Microsoft Server technologies to include supporting deployed hardware and software.
• Knowledge and experience supporting steady-state, enterprise-wide SCCM deployments.
• Experience and knowledge monitoring, supporting and utilizing enterprise management applications and tools such as, but not limited to HP SIM, SolarWinds, CommVault, vCenter, NICE Vision Control Net, EVOIP Nagios monitoring, SCCM, SCSM, SCOM, Splunk, Cisco PRIME, Dell OpenManage Essentials, customized SharePoint sites.
• Knowledge, expertise, and technical proficiency providing steady-state support for an enterprise-wide Microsoft Active Directory infrastructure. Thorough understanding of enterprise-level server software including the latest Microsoft Server technologies to include associated hardware and software.
• Ability to manage and perform enterprise-wide upgrades and changes systematically and regularly.
• Ability to monitor systems for potential problems and resolve issues promptly. Ability to manage AD/DC components, such as DNS, Organizational Units, AD Sites and subnets, GPOs, ACLs, accounts/passwords, create accounts, disable accounts, delete accounts, add DC Groups, and perform system backup/recovery operations.
• Ability and knowledge to perform secondary administration providing steady-state monitoring of systems, access control, hardware installations, wiring/cabling support, equipment rack re-locations, power source support, backup media rotations, etc.
• Knowledge and experience in supporting steady-state systems Backup, Restore, and Recovery procedures.

Benefits

Xpect Solutions, LLC is a one-of-a-kind employer with a talented team that is cleared at various levels and is certified in dozens of industry-recognized certifications. Our talented staff are the key to our success. They bring the knowledge, experience and technical skills to deliver the best solutions to our customers.

We support our team by providing open communication, win-win partnerships with clients and vendors, a team-oriented culture, and a focus on professional development and growth for a long-lasting and happy career.

We offer a benefits package that is designed to keep our most important assets – our employees – healthy, happy, energized and moving forward. Our philosophy is simple – empower our employees with the benefits, resources and the financial incentives they need to be successful.

Benefits and Perks:

• A competitive Medical, Dental, and Vision plan
• Retirement Savings Plan
• Life Insurance
• AD&D Insurance
• Short Term and Long Term Disability Insurance
• 3 weeks of annual PTO
• 11 days of Holiday PTO
• Performance Awards
• Referral Bonus Plan (of up to $5,000/year)
• Education Reimbursement/Training (of up to $2,500/year)

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