Job Description

Batch Operator - Cool Whip

Department: Production
Location: Avon, NY
Reports To: Production Supervisor
Union: Teamsters Local 118

Position Summary

The Kraft Heinz Company is currently seeking a Batch Operator - Cool Whip to work at our food processing facility in Avon, NY. This position is responsible for producing and supplying emulsion to product holding tanks while operating, monitoring, troubleshooting, cleaning, and sanitizing process equipment used in Cool Whip production. The Batch Operator ensures products are produced safely, efficiently, and within specification while supporting production, food safety, sanitation, and quality objectives.

Basic Purpose

To safely and efficiently produce emulsion for Cool Whip manufacturing while ensuring all products meet established quality standards, production schedules, and Kraft Heinz food safety requirements.

Responsibilities

Essential Job Functions

• Provide a continuous supply of emulsion to product holding tanks in the Process Room.
• Operate and monitor processing equipment used in Cool Whip production.
• Perform equipment startup, shutdown, disassembly, sanitation, reassembly, and restart activities.
• Troubleshoot process and equipment issues.
• Perform minor mechanical adjustments to maintain production efficiency.
• Complete required production documentation and period work assignments.
• Utilize basic computer systems to support production activities.
• Monitor products to ensure specifications and production requirements are achieved.
• Recognize and report unusual operating conditions, equipment failures, and quality concerns to leadership.
• Maintain housekeeping standards throughout the production shift.
• Support production goals while maintaining safety and quality standards.
• Participate in continuous improvement initiatives as assigned.
• Perform all other duties as assigned.

Safety Responsibilities

• Follow all Kraft Heinz safety policies and procedures.
• Safely operate processing equipment and associated machinery.
• Follow Lockout/Tagout (LOTO) procedures as required.
• Wear and maintain required PPE.
• Report unsafe conditions, behaviors, and equipment concerns immediately.
• Support Kraft Heinz's safety-first culture.

Sanitation Responsibilities

• Clean and sanitize process equipment, tools, floors, and work areas.
• Disassemble and reassemble equipment for sanitation activities.
• Complete sanitation activities in accordance with Kraft Heinz standards.
• Safely handle cleaning chemicals and sanitation equipment.
• Maintain GMP and housekeeping standards throughout the shift.

Quality Assurance Responsibilities

• Ensure products meet Kraft Heinz Quality Assurance standards.
• Verify product specifications, ingredient usage, and process requirements.
• Communicate quality concerns immediately.
• Complete required production, quality, and traceability documentation.
• Support food safety, GMP, and quality programs.
• Participate in audits and corrective action activities as required.

Skills Profile

Technical Skills

• Process equipment operation
• Mechanical aptitude
• Equipment troubleshooting
• Documentation and recordkeeping
• Basic computer skills
• Food safety and sanitation knowledge
• Quality verification
• Production operations

Professional Competencies

• Teamwork
• Communication
• Attention to Detail
• Accountability
• Reliability
• Adaptability
• Problem Solving
• Time Management
• Safety Awareness

Physical Requirements

• Standing up to 12 hours a day
• Lifting up to 25 lbs. regularly
• Occasional lifting of 50-100 lbs. with assistance as necessary
• Repetitive motion with hands
• Kneeling
• Twisting
• Squatting
• Reaching above shoulder level
• Working in hot and cold environments
• Working in loud environments over 85 decibels
• Able to give and understand instructions and hold conversations in a manufacturing environment as well as an office or classroom setting
• Must operate a computer and other standard office equipment

Minimum Qualifications

• High School Diploma or equivalent required.
• Strong communication skills.
• Ability to work weekends, holidays, and mandated overtime.
• Ability to work independently and as part of a team.
• Prior manufacturing experience is preferred.

Preferred Qualifications

• Prior manufacturing experience.
• Food manufacturing experience.
• Batch processing experience.
• Mechanical troubleshooting experience.
• Experience working in regulated manufacturing environments.

Working Conditions

This position works in a food manufacturing environment and may be exposed to:

• Moving mechanical equipment
• Wet or slippery surfaces
• Food allergens
• Cleaning chemicals
• High noise levels
• Hot and cold temperature environments
• Production and process equipment
• Shift work, overtime, weekends, and holidays

Additional Information

• Applicants must be willing to work any shift, including weekends and holidays.
• Overtime may be required based on business needs.
• Employees are expected to comply with all federal, state, local, company, safety, quality, food safety, and sanitation requirements.

Benefits Overview

In addition to competitive pay, Kraft Heinz offers a comprehensive benefits package that supports your health, financial future, and personal well-being, including:

• Medical, Dental, and Vision Coverage
• HRA and Optional Flexible Spending Accounts
• 401(k) with Company Match and Additional Core Contribution
• Company-Paid Life Insurance and Short-Term Disability
• Employee Assistance Program (EAP)
• Pet Insurance and Voluntary Benefits
• Maven Family Support Resources
• Paid Vacation and Holidays
• Shift Differentials and Overtime Opportunities
• Growth and Advancement Opportunities

Benefits are subject to eligibility requirements, plan terms, and applicable Collective Bargaining Agreement provisions.

Compensation Overview

• Starting Pay: $23.45/hour
• Second Shift Differential: $1.25/hour
• Third Shift Differential: $2.50/hour

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun, and quality to every meal table we touch. We are committed to innovation, continuous improvement, and creating opportunities for employees to grow their careers.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and commitment to the table. We invest in your purpose and potential by developing skills, cultivating strengths, and creating opportunities for long-term career growth while working with some of the world's most recognized food brands.

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Avon Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected].