- Read and interpret maps, pinpoint locations, and give directions when requested.
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- Plan and implement routes in the performance of daily job duties.
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- Maintain awareness of time to ensure routes are completed within prescribed timelines.
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- Use effective judgment and discretion in discussing and resolving issues.
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- Facilitate the resolution of unusual or difficult situations.
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- Operate safely both on foot and in a vehicle, sometimes in adverse weather.
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- Work in inclement weather conditions including cold rain, wind, heat, snow, sleet, etc.
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- Multi-task and adapt to changing situations.
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- Make independent decisions based on law and circumstances.
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- Make presentations and testify in court in front of a wide variety of audiences.
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- Work independently and cooperatively with others in order to achieve results.
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- Establish and maintain effective working relationships with co-workers, supervisors, and the general public.
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- Recognize and report hazards in need of repair or attention.
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- Read papers, periodicals, journals, manuals, and policies.
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- Provide excellent customer service and communicate basic information to the public in a respectful and knowledgeable manner.
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- Make mathematical calculations and draw logical conclusions.
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- Write reports, prepare business letters, summaries, meeting minutes, emails using proper format, punctuation, spelling and grammar.
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- Operate general office equipment to include scanner, printer, copier, telephone, and computer with Microsoft Office Suite.
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- Utilize specialized software and systems to include smartphone with enforcement app, vehicle-based license plate recognition and software equipment, tickets, envelopes, handheld communication devices, booting equipment, and maps.
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