Administrative Assistant - Evernorth - Onsite

The Administrative Assistant supports the Revenue Cycle team by processing billing-related activities, handling incoming correspondence, and ensuring accurate and timely claims processing. This role works closely with internal partners and plays a key role in maintaining quality standards and supporting Home Infusion and Nursing billing operations.

What you’ll do to make a difference:

• Understand and support third-party billing processes.
• Triage incoming correspondence and process claims received via mail or fax.
• Ensure the timeliness and accuracy of billing activities.
• Meet established quality assurance benchmarks and productivity standards.
• Process Home Infusion and Nursing claims.
• Identify billing trends and communicate with business partners on a regular basis.
• Perform additional administrative duties as assigned.

What you need to be successful:

• High school diploma or GED required.
• Strong organizational skills with the ability to multitask and maintain attention to detail.
• Self-motivated with effective time management and problem-solving abilities.
• Ability to work both independently and as part of a team.
• Microsoft Office proficiency required.
• Experience with HCN 360 and/or CPR+ preferred.
• Ability to handle confidential and sensitive information with discretion and professionalism.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.