Program Support Coordinator

Department: Health Services

Employment Type: Permanent - Full Time

Location: Downtown Boston - Chauncy Street

Compensation: $46,283 / year

Description

Key Responsibilities

• Oversee general office needs such as ordering office supplies through approved vendors and coordinate maintenance of all office equipment. 
• Collect and maintain department files.
• Prepare for onsite and offsite meetings by finding space, order food, creating flyer/advertisement if needed, find a venue, work with outside vendors, coordinate with IT, and secure any needed documents to create Purchase Orders to facilitate payment to vendors.
• Manage central outreach supply inventory (condoms, tabling supplies etc.)
• Manage shipments to delivery sites including ordering, overseeing the courier services for subcontracted sites, including scheduling deliveries and pick-ups of educational materials, and provide technical assistance to delivery site staff regarding compliance with ABCD and pharmacy protocols, including procedures for ordering, contraceptive logs, and perpetual inventory. 
• Ensure required payment for supplies, and other necessary forms are received by ABCD Finance staff.
• Manage inventory of all office supplies and order monthly or as needed.
• Check mail daily and distribute as needed.
• Manage pick up of recycling and trash containers.
• Perform other general office related duties as assigned and required.

• Assist with the preparation of workshop materials.
• Support program outreach and Health Services tabling opportunities.
• Follow-up with partner organizations to host program workshops.
• Organize inventory and order program supplies. 
• Assist with tracking metrics for program cohort participation and maintaining cohort participation

• Assist Family Training Institute Specialist with tracking of training participants’  payments and ensuring payment is received by Accounts Payable.
• Support printing needs for upcoming groups/trainings, as needed.
• Maintain training Institute page on ABCD website and Family Planning website of all upcoming trainings. This includes sending training updates to Public Information/Marketing for chargebacks.
• Maintain all supplies and educational supplies for trainings, and mailing educational packages  to training participants as needed.
• Maintain a response spreadsheet for all training participation. Assist with preparation of certificates of completion and contact hours.

Skills, Knowledge and Expertise

• A High School Diploma or equivalent
• One to three years of experience in program support, administrative roles, or project management is required.
• Must be reliable, detail oriented and able to organize and prioritize multiple tasks. 
• Strong problem solving ability and sound judgment.
• Demonstrate ability to communicate effectively over email and/or phone.
• Flexibility, initiative, and ability to work in a team required. 
• Ability to deal sensitively and effectively with individuals of diverse economic and cultural backgrounds.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.