Director, Business Operations & Growth Strategy

This role will be responsible for identifying and leading new revenue bets as part of the Growth Strategy team. The team takes net-new revenue opportunities from idea to launch (0 to 1), with the potential to then own the P&L and scale beyond launch (1 to 100). This is a full-time position based in NYC and reports to the Senior Director of Business Operations and Growth Strategy. Occasional travel may be required for team events or meetings. The role operates under a hybrid model, with three days per week in our HQ at 60 Madison Ave office required. 

What you’ll do:

• Stand up new bets from scratch — own the hypothesis, prove the unit economics, and determine the path to scale.
• Leverage data-driven insights and business intelligence to make decisions and design and build new products or ventures.
• Design and run fast, lean, in-market experiments to get real product-market-fit signals.
• Mobilize stakeholders across functions — from R&D to Legal & Regulatory and Medical Affairs, among others — to quickly bring new bets to market 
• Identify and integrate AI and automation into the innovation process to drive meaningful gains in speed and output quality.
• Stay current on external trends, AI advancements, and industry benchmarks — and bring what's relevant back into how we build and innovate.

 

What success looks like in this role: 

• You've moved new bets from 0 to 1 and can point to the revenue or pipeline it created.
• You ruthlessly prioritized and quickly made hard decisions, especially when a bet isn’t panning out.
• You’ve been a hands-on builder and let AI multiply and accelerate what you can do.
• You clearly defined what success looks like and delivered results against it.

 

What you’ll bring:

• 5–7 years of experience, including direct exposure to 0-to-1 building: as a startup founder, an early operator at a hypergrowth startup, or a builder inside a corporate incubation studio or venture-building firm.
• Top-tier consulting firm background strongly preferred, with 1–2 years of operating experience at a hypergrowth startup.
• Healthcare experience is a plus, not required. BA/BS required; MBA a plus.
• Comfort holding ambiguity and ownership at the same time. You define the plan when there isn't one, and roll up your sleeves to get it done.
• AI fluency. You're a power user. You know when to trust the output and when to override it.
• Communication that mobilizes: You can bring cross-functional stakeholders along on a bet that isn’t proven yet.

The target base salary range for this position is $177,200 - $221,500 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.